As a **Fulfillment Associate,** you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You'll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in by supporting the team and learning foundational skills. In this role, you will report to the Manager, Fulfillment and work from our local office in Colonie, NY. **Responsibilities:** • Accurately enter orders into the system. • Perform order administration tasks. • Assist with preparing packages for shipment. • Coordinate with third-party vendors for order fulfillment. • Support inventory checks and report any discrepancies. • Maintain operational documents and records. • Assist in demand planning under supervision. • Ensure customer service standards are met. • Respond to basic customer inquiries. • Help with general administrative duties as needed. **Skills:** • Order Entry Systems: Proficiency in using order entry software. • Attention to Detail: Ability to maintain accuracy in order processing. • Customer Service: Basic understanding of customer service principles. • Communication: Effective verbal and written communication skills. • Time Management: Ability to manage time and prioritize tasks. • Team Collaboration: Willingness to work collaboratively with team members. • Basic Inventory Management: Understanding of inventory checks and reporting. • Documentation: Ability to maintain and organize operational documents. **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $39,050 - $53,350 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.