Whiskey has been distilled at Midleton Distillery since 1825. As well as being known for its much-loved whiskey brands including Jameson, Powers, Redbreast, Method and Madness, Green Spot, Knappogue Castle and Midleton Very Rare, the distillery is also home to one of Ireland’s most impressive visitor centres – Midleton Distillery Experience.

Jameson and the wider portfolio of whiskeys are amongst the world’s favourite, and the Visitor Centre exists to offer whiskey fans the opportunity to learn, taste and interact with these whiskeys at the distillery in which they are crafted.

A unique opportunity exists for a Fulfillment Manager to join the team at Midleton Distillery Experience on a permanent basis. Reporting to the visitor centre manager, you will coordinate the day-to-day fulfilment operations for online whiskey/POS sales, as well as contributing to operations relating to the prestigious Midleton Cask Circle private cask owners’ club.

What’s involved?

Take ownership of the end-to-end operations associated with fulfilment and Midleton Cask Circle.Supervise and coordinate the current team of two team members, and future team growth, by assisting with recruitment, training and performance management.Coordinate the stock of packaging materials.Manage stock control and security of finished products.Oversee in-house and third-party logistic providers, including internal stock movements and deliveries via couriers.Supervise the customer service associated with eCommerce and Midleton Cask Circle.Develop the systems and processes associated with eCommerce and Midleton Cask Circle.

What are we looking for?

You’ve worked in eCommerce, or in a related business, during which you managed a team and established systems to ensure customer satisfaction.You relish the opportunity to work with world renowned Irish Whiskey brands, such as Jameson.You’ve a qualification in a business, logistics, eCommerce or another related discipline.Experience working within FMCG, fulfilment, logistics, retail, warehousing or a production operation as a manager or supervisor. Experience leading a team.Working knowledge of systems such as Shopify (or other e-commerce platforms), SAP, MS suite software, particularly Excel, and retail EPOS systems.Strong numerical ability.Proven ability to implement process improvements that drive operational efficiencies.Strong communication skills, including report writing and presenting.Project Management skills, including organisation skills, time management, effective communication, negotiation, etc.

Life at Irish Distillers

At Irish Distillers, we live and love whiskey. Our shared spirit is guided by our values because we believe special things happen when remarkable people come together. We’re proud to be part of the Irish Distillers and Pernod Ricard family, and the magic moments we create through our brands.

Our culture is a blend of curiosity and craic, where everyone can be the author of their own verse. Our enthusiasm for what we do is infectious. The spirit we share gives us purpose and makes life at Irish Distillers special. And what’s life without a little spirit?

What we offer

We understand our people are our special ingredient. We treat our employees with respect and offer an environment that is engaging, supportive and collaborative.  We understand that employees require different supports at different stages of their working lives and our benefits, perks and programmes look to support your employee journey. We want to make you feel recognised and valued for your contribution to our shared success. Some of our offerings include:

Profit share: an annual profit share scheme to reward your contribution to the company’s success.Product allowance: an annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.People development: We enable continuous development for our people at every stage of their careers through our people development, online learning, and leadership training programmes.Family leave: fully paid maternity, parent and paternity leave, allowing you to spend precious time with your new family member.Parental support: Our ‘Reconnect’ programme includes access to a workplace parenting coach, a phased return to work and a supportive environment for new parents.Health & Wellbeing; Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and Mind.Charity days: up to 2 days paid leave every year to volunteer at a charity of your choice.

Like a well-blended whiskey, we believe that diverse perspectives make us better and we welcome people from all backgrounds, experiences, orientations, and differences to create together the spirit that makes us great.

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Job Posting End Date:

2025-02-03