This position is open to anyone in the health field, customer service, pharmacy technician trainees, certified pharmacy technicians, or pharmacy technicians with an expired license. The role involves providing high-quality customer service and compassionate care to patients, processing live insurance claims, and assisting with copay assistance. The job offers a pay rate of $16.50/hr to $18.00/hr, with potential raises upon permanent hiring.
ResponsibilitiesHandle inbound and occasional outbound callsProvide strong interpersonal and customer service skillsCommunicate effectively and compassionately with patientsProcess live insurance claimsMake outbound and inbound calls to insurance companies, clinics, doctor staff, patients, and caregiversAssist with copay assistanceInvestigate the status of patient orders and reschedule deliveries if necessaryInput new insurance information for the new yearManage a high volume of calls, averaging 300 calls per day between all agentsAdditional Skills & QualificationsMinimum of 1 year of experience as a pharmacy technician is preferred but not requiredAbility to handle high call volume and maintain efficiencyStrong attention to detail and accuracyAbility to work independently and as part of a teamAPPLY SOON!!!Pay and Benefits
The pay range for this position is $16.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Oklahoma City,OK.
Application Deadline
This position is anticipated to close on Mar 7, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.