Title: Fulfillment Specialist

               

Location: Richland, WA

               

About Lamb Weston

We love making fries almost as much as you like eating them! Since the 1950’s, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it’s our business to see the possibilities in potatoes and people.

We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.

We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you’d expect from the most inventive potato company in the world!

Join Lamb Weston! We bring the world together with our fries.

Job Description Summary

               

This position’s primary responsibility is to manage all customer sample and consumer service fulfillment processes for Lamb Weston. Within this role, you will provide support to Quality Assurance, Production Plants, Sales, Regulatory Affairs, Marketing and Consumer & Customer Affairs. There will be Technical, Physical and Managerial components with Customer Experience and Safety being paramount.

Job Description

Process customer sample fulfillment requests: order products from local warehouses, transfer products from remote warehouses, prepare cases with dry ice and labeling, coordinate pickup, delays and any issues with couriers and enter shipment information within SharePointProcess all consumer affairs fulfillment requests, including coupon, FM/product retrievals, and sales/marketing campaign shipmentsCollaborate with Lamb Weston Trade Team on providing necessary information and coordination of international sample shipmentsCreation of all QA Department Purchase Orders and entry of all department invoices within SAPManagement of temporary employees and QA Fulfillment Clerk, including morning strategy meetings and end of day summariesInventory incoming and outgoing products appropriately for freezer storageCollaborate with warehouses on transfer ordersMaintain current SharePoint Shipping Request site and Salesforce fulfillment processesGenerate and analyze regular reports on shipping volume, costs, and inventoryMaintain, report and coordinate storage and ordering of all shipping supplies to eliminate runoutsProvide backup for all Customer and Internal cuttings and trainings, Quality Assurance checks and shipment processes during department absencesCreate and audit all procedures related to Sample Fulfillment DepartmentTrain all backups and stakeholders on all related procedures at regular cadence

Basic & Preferred Qualifications

Education/ Certifications:

4-year college degree preferred

Skills and Experience:

5 years related experience in Shipping, Quality Assurance, Restaurant Operations and/or Manufacturing is highly preferredCustomer Experience or Service Experience is a plusManagerial and Strong Leadership Skills requiredStrong Work Ethic and Employment History requiredExcellent verbal and written communication skills are essentialIntermediate to Advanced PC Skills must include Windows, Word, Excel, SharePoint, and OutlookExperience with Salesforce and/or Lamb Weston software systems and processes a plusComfortability reporting and speaking in front of an audienceMust be highly organized, efficient, and results-driven in your day-to-day work

Physical Environment/Demands:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.Employee may use calculators, keyboards, telephone and other office equipment in the course of normal workdayAbility to lift up to 60 pounds repetitively and to stand, walk, bend, stoop, twist and turn frequently.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.Valid Driver’s License and driving record that meets Lamb Weston Driving StandardsExposure to temperatures ranging from -5 degrees below zero to 35 degrees Fahrenheit in Freezer on and off throughout workdayMay have to sample food while evaluating Lamb Weston productsClimbing to various heights via stairs or ladders on a regular basisWalking and standing on various surface typesOperation of commercial fryers, ovens, and other cooking equipmentOperation of heavy equipment, including pallet jack and forklift

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive.  Some of the most attractive elements of our benefit programs include:

Health Insurance Benefits - Medical, Dental, Vision

Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts

Well-being programs including companywide events and a wellness incentive program

Paid Time Off

Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance

Family-Friendly Employee events

Employee Assistance Program services – mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

               

Job Requisition ID: Req-256831

               

Time Type: Full time

               

Anticipated Close Date: 04/01/2025

               

In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate’s work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $67,480.00 - $101,200.00

               

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law