Job Title: Fulfillment SpecialistJob Description As a Fulfillment Specialist, you will be responsible for performing daily tasks such as labeling, assembling kits by hand, recording, maintaining records, copying, printing, and other similar duties utilizing appropriate computer programs. This job will mostly consist of labeling kits with patient information and ensuring the kit is correct before shipping out to the customer. You will fulfill mail orders and keep up with productivity standards, ensuring confidentiality and compliance with HIPAA laws. Additionally, you will enter data, manage, coordinate, and fulfill customer orders, and become a key resource to sales as the Subject Matter Expert on order fulfillment processing. Responsibilities + Label kits with patient information and ensure correctness before shipping. + Fulfill mail orders and meet productivity standards. + Pull the right product for the right customer and ensure correct labeling. + Maintain confidentiality and comply with HIPAA laws. + Enter data and order information, working with Excel. + Manage, coordinate, and fulfill customer orders from Medicare & Medicaid services. + Identify and help implement enhancements to order management processes and tools. + Partner with other functions to resolve issues preventing on-time order fulfillment. + Track all orders via delivery software. + Process customer orders and verify accuracy via HERO. + Prepare outgoing mail for delivery by mail carriers. + Use scanning equipment to gather information about packages. + Create shipping labels for outgoing packages. Essential Skills + Customer service + Retail experience + Order fulfillment + Project coordination + Support and inventory management + Clerical and administrative skills + Order entry and processing + Assembly and packaging + Mailroom experience Additional Skills & Qualifications + Organizational and multitasking skills + Reliability + Ability to follow instructions + Quick learner + Ability to work with speed + Ability to work flexible hours based on volume and demand + Flexibility to work in fulfillment creating kits and on lab side if needed + Interest in customer experience + Attention to detail + Mailing experience Work Environment The work environment includes three shift options from Monday to Friday: 7 - 3:30, 8 - 4:30, and 9 - 5:30. You will work in an open concept office space, sitting at long tables with the option to sit or stand while assembling kits. You may listen to music, but phone usage is strictly prohibited as it is a major violation. Attendance and communication are very important in this role. Pay and Benefits The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Hoffman Estates,IL. Application Deadline This position is anticipated to close on Mar 20, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.