Founded in 1910 _,_ KONE (https://www.kone.com/en/) is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability (https://www.kone.com/en/sustainability/) leader with repeated recognitions by Forbes (https://www.forbes.com/companies/kone/?sh=3dd0aa0b7d27) _,_ Corporate Knights for clean capitalism and others.   **OVERVIEW:** Responsible for managing and continuously enhancing the quality performance of modernization solutions, platforms, and products throughout their entire lifecycle. Ensures all operations meet customer expectations by addressing challenges, identifying root causes, and fostering teamwork with multiple stakeholders. Are you ready to make your next career move to join our team as our **Full Chain Quality Manage** **r** **– Modernization** for KONE Americas in KONE **Lisle, IL or Allen, TX** **?** + Do you enjoy creating, driving, and maintaining full chain product quality road map? + Doescommunicating the improvement statuses with frontlines regularly motivate you? + Do you thrive while working with functional/operational leaders and teams to develop and execute Continual Improvement actions & projects + Are you skillful with through application of Six Sigma, Lean Manufacturing, and/or other proven quality tools and methodologies? + Do you demonstrate a passion for quality and results? + Are you committed to promoting a safety culture in your team? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!   **Location of position** : _Lisle, IL or Allen, TX._ **JOB DUTIES** As our  **Full Chain Quality Mana** **ger** **– Modernization,** you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You will bring 3+ years in supply chain quality / continuous improvement, 5+ years in project management to KONE. You will use the knowledge gained through your bachelor’s degree (engineering or similar) or 8+ years experience within quality or continuous improvement/relevant fields. **Additional Responsibilities:** + Ensure that Full Chain (FT) Continual Improvement Teams (CIT) are operating effectively on local and on area level. Direct connection with all key FC stakeholders + Facilitates and contributes to the development of Full Chain Quality in collaboration with Areas, Front Lines and key stakeholders such as tribes + Conduct on-site analysis to ensure compliance with system and procedures including: 5S audits, critical site follow up (FYCOR, FBR, COR), pilot validation, and problem solving. + Monitor the progress and effectiveness of corrective and preventive actions that are being logged within the organization and provide direction and support where needed + Promotes and develops proactive Quality culture, actively communicates the importance of Quality and engage the organization + Working in alignment with FC stakeholders to coordinate batch & retrofit issues root cause analysis, solution providing and tracking of improvement actions effectiveness (i.e. Containment Actions) + Early engage in selected high-profile delivery projects, facilitate that proactive quality actions are planned and completed. For the Supply Chain related actions these are to be part of the Supply Quality Plan, while for Front Line related actions these are to be agreed with the Project Manager. **Hiring requirements** + Quality management system and tools and certifications knowledge. + Ability to understand complex, multi-variable technical concepts and simplify/translate into language suitable for all levels and members of the organization. + Ability to work in a cross functional / matrix teams + Good presentation, communication and collaboration skills. + Problem solving and Root Cause analyzing skills. + Deeper knowledge about KONE solutions, KONE Way processes & Policies, and service activities in general + Customer Process & Customer feedback handling (CLS, CTS, NPI, Customer Complaints) + Environmental and quality policies and local, regional and global rules. + Quality system and Feedback system. + Measurement systems, KONE KPIs (EFR, FYCOR, COR, et al). + Working knowledge on elevator/escalator and related component technology. **About KONE** At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire diverse individuals because we believe diversity drives innovation (https://www.kone.com/en/sustainability/diversity-equity-and-inclusion/) _._ + We value your authentic self.  + Diversity, equity and inclusion is embedded in our strategy and values. + Collaborative, creative, and supportive work environment. + Passionate about safety, quality, and innovation  + We care about the communities where we live and work.  **Just some of our many benefits include: ** + Competitive salary  + Flexible work schedule  + Opportunities to learn and grow  + 401K Employer Match + 401k Employer Non-elective Contribution  + Well-being Program + Medical, Prescription, Dental and Vision Insurance + Digital Health Solutions & Telehealth + Health Savings Account (HSA) + Flexible Spending Accounts (FSAs) + Employee Family Assistance Program (EFAP) + Family & Medical Leave + Parental Leave + Leave to Care for a Domestic Partner + Paid Time Off & Holidays + Company Paid Life and AD&D Insurance + Supplemental Life and AD&D Insurance   + CompanyPaidShort-term and Long-term Disability + Buy-Up Long-term Disability + Critical Illness Insurance + Hospital Indemnity & Accident Insurance + Identity Theft Protection + Legal Insurance + KONE Credit Union + Tuition Reimbursement + Commuter Benefits **Annual Base** **Pay Range:** **M** **ultiple potential locations:** The hiring range for this role in Lisle, IL location is $156,600 – $176,220. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. We will also consider candidates in the following areas. Below are the different ranges applicable to those locations: + Allen, TX area hiring range: $146,300 – $164,610 **Variable Compensation** KONE Annual Bonus plan (60/40) based on achievement of company goals and individual goals Come share your passion and energy to make a positive impact at KONE for our customers and your career (https://kone.wd3.myworkdayjobs.com/en-US/Careers) !  *Beware of Recruitment Scams*   (https://www.kone.us/about-us/careers/%22%20/t%20%22\_blank) _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal,_ _state_ _or local protected class._ Read more on www.kone.com/careers \#IND123 _At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._ Read more on _www.kone.com/careers_ Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.