Position Summary...
What you'll do...
Walmart Specialty Pharmacy is a one-off business unit within Walmart; specialized in the delivery of low/limited distributed pharmaceuticals to patients throughout the United States and Puerto Rico. Unlike a traditional or retail pharmacy, Specialty Pharmacy manages and distributes life sustaining medicines to patients with extremely challenging illnesses. We are predominately a patient contact center, but also operate a fully functional pharmacy with an entire team of pharmacy professionals. While we are not patient facing, we are fully engaged with our customers, patients, and medical practitioners throughout the country.
We are hiring a Supervisor, Pharmacy Technician for our Specialty Pharmacy department in Orlando, Florida. This position is not remote and requires working onsite. The work schedule will be Monday through Friday from 10am-7pm or 12pm-9pm to reflect operational needs. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
Schedule: Must be available to work the hours of 10am-7pm or 12pm-9pm Monday through Friday (with rotating Saturdays).
Minimum Qualifications:
Holds an active/valid registration with the State of Florida
2 Years of experience in customer service-related duties
Knowledge about Excel, Microsoft Outlook and Email etiquette
Job Description:
Resolves medication and insurance issues by processing insurance rejection claims; calling customers and physicians to relay issues and concerns; calling insurance carriers to resolve rejections; coordinating insurance billing (for example, third-party prescriptions); and collaborating with the Quality Assurance team.
Manages reports (for example, production report, insurance, inventory) by creating and distributing reports; monitoring logs (for example, cleaning, temperature); and ensuring data accuracy.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs
Identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
Who We Are:
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $15.63-$26.68*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)
- Sales Volume Category (SVC) (based on facility sales volume)
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Registered and in good standing with State Board of Pharmacy registry . 2 years experience as a pharmacy technicianPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Pharmacy, Supervising AssociatesAssociates: HealthcarePrimary Location...2354 Commerce Park Dr, Orlando, FL 32819-8601, United States of America