OVERVIEW
The Assistant Store Manager is responsible for supporting the Store Manager in managing store operations to ensure a great customer experience and maximum profitability. The Assistant Store Manager will perform all management functions in the absence of the Store Manager.
KEY RESPONSIBILITIES
Service and Results
Demonstrates “Play to Win” mindset. Leads by example in driving sales plan and other KPIs with a customer first approach. Has a passion to provide great customer service.Partners with Store Manager to plan and execute grassroots events, marketing activities and compelling visual presentations.Maintains sales floor awareness and resolves customer concerns quickly and effectively.Recruit, Coach and Develop Team
Supports Store Manager in recruiting top talent and builds a bench of internal and external candidates. Provides timely feedback, training, and coaching that result in improved performance.Holds team accountable for achieving performance and service expectations. Communicates clearly and respectfully and promotes teamwork.Operations
Maintains general operations of the store including keyholding responsibilities and adheres to all operational policies and procedures, including loss prevention, to ensure safe and efficient operations. Organizes and leads efforts to maintain a store that is safe, clean, and easy to shop.Executes corporate directives within designated timeframes.
QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES
High school diploma or equivalent along with 2 years of retail sales experience. Specialty store or boutique preferred.Strong organizational and retail selling skills with the ability to prioritize and manage time effectively.Ability to foster teamwork and collaboration.Retail math and technology aptitude including ability to operate POS, PC, email, and iPad functions.Ability to make bank deposits and assume keyholder responsibilities in accordance with company guidelines.Must be reliable, dependable, and able to work a flexible schedule that includes days, evenings, weekends, and holidays.
IV Media Brands is an equal opportunity employer. We are committed to complying with all applicable laws providing equal employment opportunities to individuals regardless of sex/gender, sexual orientation, age, disability, race, color, ethnicity, religion, creed, national origin, or other protected characteristics as defined by state, federal, or local law.
The individual in this role must be able to perform the essential job functions with or without a reasonable accommodation. In the event that an applicant or employee wishes to seek a reasonable accommodation, please contact IV Media’s Human Resources department for further direction.
This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed, and IV Media management reserves the right to amend the duties and responsibilities of this role at any time to meet business needs.