About the Role

As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations. 

What You’ll Do

Create partnerships with store, law enforcement, and local network groups

Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines

Conducts surveillance of external theft using CCTV surveillance equipment

Assist in internal theft investigations in compliance with Company Guidelines

Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards

Act as a representative on behalf of Kohl’s on legal proceedings as needed

Inform Supervisors and Store Management of shortage control opportunities

Monitor store alarm system and EAS system

Support Loss Prevention awareness in the store

Additional tasks may be assigned

What Skills You Have

Required

Ability to work independently with initiative

Strong customer service skills

Ability to make quick decisions in the company’s best interest

Uphold confidential information and investigations

Detail-oriented

Preferred

Prior experience or education in Loss Prevention, security or law enforcement

Knowledge of surveillance and apprehension techniques

Knowledge of or ability to learn Google applications and various other computer programs