About the Role

As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups. 

What You’ll Do

Identify external and internal theft trends within assigned location(s)

Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure

Implement store awareness programs that address theft, safety, inventory and shortage control

Effectively identify and communicate potential shortage opportunities to all leaders 

Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures

Partners with store personnel to address opportunities for improvement

Work to create a culture of honesty and impression of control in the store

Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations) 

Maintain customer service awareness

Act as a representative on behalf of Kohl’s on legal proceedings as needed

Additional tasks may be assigned

What Skills You Have

Required

Strong interpersonal and written communication skills

Ability to work independently with initiative

Strong customer service skills

Ability to make quick decisions in the company’s best interest

Uphold confidential information and investigations

Excellent attention to detail

Preferred

Prior experience or background in Loss Prevention, security, law enforcement or retail

Knowledge of surveillance and basic CCTV systems

Knowledge of or ability to learn programs in Google Suite and various other computer programs