Join UPMC Shadyside’s Emergency Department!

Patient Care Technicians: Full-Time, rotating evening/night shifts or steady night shifts. Must have prior Patient Care Technician or Paramedic experience Unit: Emergency Department About UPMC Shadyside: A Magnet-designated teaching hospital with ongoing research and education

Apply to establish a fulfilling, hands-on healthcare career while elevating patients’ experience!

About the Emergency Department:

50-bed unit specializing in high-acuity care Unique connection to UPMC Cancer Center, serving oncology patients from across the city and beyond Designated oncology area within the ED Comprehensive care for all patients, including triage desk and EMS arrivals 24-hour cardiac catheterization lab for STEMI cases Stroke center status Fast-paced, collaborative environment emphasizing rapid problem-solving

About the Role:

Nursing Assistants and Patient Care Technicians provide routine patient care and support the department services in accordance with established policies and procedures. This role will be directed by nurses and/or physicians to ensure that the highest degree of quality patient care can be maintained at all times. Patient care duties may include, but are not limited to, ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients, and blood glucose), vital signs, simple dressings, EKGs, bladder scans, and all specimen collections.

UPMC’s Nursing Support Career Ladder:

Our goal at UPMC is to help you build YOUR career, starting with our robust career ladder! A Nursing Support career at UPMC Shadyside maximizes your potential and advances you to wherever you’d like to go, ensuring that you are equipped with resources, mentors, and leadership along the way.

The UPMC Inpatient Patient Care Support Career Ladder offers opportunities for continued growth and advancement. Title and salary will be determined based upon education and patient care experience.

Nursing Support Training:

There is a three-day training program required for all candidates who are hired without specific transferable inpatient/hospital experience or a completed nursing student clinical rotation. This training is in-person 7:30a – 4:00p (Tuesday – Thursday) of the first week of employment.

Responsibilities:

Perform in accordance with system-wide competencies/behaviors. Report equipment malfunctions to the appropriate department. Establish effective communication strategies and respectful relationships. Contribute to universal unit activities (e.g., responding to call lights, passing meal trays, transporting patients). Receive feedback constructively and identify learning needs. Improve knowledge, skills, and performance. Communicate effectively with the healthcare team. Demonstrate cultural understanding and safety awareness. Perform nursing core responsibilities for nursing assistants (ADLs, point-of-care testing, vital signs, etc.). Provide direct patient care as directed by RN. Maintain a safe patient environment. Distribute supplies and equipment. Document in medical records and comply with safety policies.