Job Location: Hershey, PA

Job Type: Full-Time Hourly, Year-Round

Hourly Pay Rate: $20.00 or more based on experience Minimum Age: 18 years of age or older

Availability: Rotating 40-hour schedule that includes daytime, evenings, weekends, and holidays

 

WhoWeAre

Hershey's Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests' experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

 

Major  Duties/Responsibilities:

Demonstrates HCW's guest service expectations and THC values

Monitors and supports to ensure efficiency and product execution in both the Kitchen and Bakery

Prepares the area appropriately for the expected business level

This position ensures that product is displayed and served according to SOPs.

Ensures food Preparation areas are in compliance with HACCP and food safety policies to ensure safe preparation and service of all food items

Support Food Service production through operational tasks including but not limited to; providing quality control of both savory and sweet products, consistency of production and product display/presentation, support supply management, and drive waste management initiatives

Ability to monitors cash handling according to HCW Cash Handling Policy.

Ability to preform supervisor functions of the POS system

Task training of new employees

Demonstrate and ensure employees comply with HCW policies and procedures

Communicates and trains area employees as directed by management

Support inventory management within the Food and Beverage department

Support functions of Jolt Checklists, including but not limited to completing daily checklists, supporting follow up on checklists, and providing Jolt knowledge

Work in close partnership and collaboration with the Sr. Area Coordinator of Experience

In addition, this position will assist the Department Manager with departmentally specific duties and objectives when needed.

 

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:

The job requires walking/standing for 5 - 8 hours per shift

Must be able to Push/Pull/Lift/Carry 25-60 lbs.

The job may require constant repetitive use of the hands/wrist/forearms which may include scooping ice cream for extended periods of time

Cleaning the work area will be required

Overhead lifting may be required

Bending/Stooping/Twistingwill be required

Must have Food Safe Handler certification within 90 days of hire

Exceptional customer service skills

Ability to work in and contribute to a team

Basic math skills

Ability to react quickly to changing operational situation.

 

Minimum Education and Experience Requirements:

Individual with a high school diploma or GED equivalent is preferred but not required 

At least 1 year of experience in high volume kitchen production setting is required 

Experience serving alcohol is preferred but not required 

 

What's in it For You?

Free meal and drinks for every shift worked

Flexible scheduling

Holiday pay and the opportunity for annual pay raises

50% discount on all Hershey Kitchen's and Bakery food items

Employee recognition programs, cook-outs, and many other activities

 

This description covers the most significant duties performed, but the incumbent may be responsible for other minor-related work assignments.

 

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

 

If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).