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ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Team Lead to support our Starbucks at the McCandless location. Salary will be determined based upon education and experience.

Shift Details:

Shifts available: 4:30a-1p, 7a-3:30p, 9a-5:30p and 12-8:30p Rotating weekends Shifts will be further discussed during the interview

Responsibilities:

Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines. Oversee security of inventory and cash revenues. Orient, train, and coach new team members as per department guidelines. Monitor all aspects of the department’s food safety program routinely and take immediate and appropriate action to identified hazards. Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies. Perform routine competency checks on associate performance with appropriate follow-through. Conduct and document service recovery on all customer complaints as per operational guidelines. Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests. Monitor all aspects of the operation’s sanitation program on a daily basis to ensure inspection readiness at all times.