Des Moines, IA, 50381, USA
3 days ago
Full-Time Virtual Care Center Coordinator RN
**Employment Type:** Full time **Shift:** **Description:** **Hours/Shift 3:00pm-11:00pm EST** **Every Other Weekend & Holiday Rotations from 6pm-6am EST** **Position Purpose:** As a Virtual Care Coordinator RN, you will play a pivotal role in delivering telehealth hospice care, ensuring that patients and their families receive personalized support during critical moments. Utilizing virtual platforms, you will monitor patient conditions, coordinate care plans, and provide real-time guidance to field staff and caregivers. **What You Will Do:** + Conduct virtual assessments and monitor patients' conditions remotely. + Develop and coordinate individualized care plans in collaboration with the interdisciplinary team. + Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care. + Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery. + Document all patient interactions accurately in the electronic health record (EHR). + Respond promptly to urgent virtual consults and triage patient needs effectively. + Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families. **Benefits:** + Day 1 Benefits - Health, dental and vision insurance + Employee Referral Reward Program + Short and long-term disability + 403b + Generous paid time off + Comprehensive orientation **Minimum Qualifications:** + **Active RN license in a Compact State (eNLC)** + BSN required by an approved Nursing education program. + Minimum of 2 years of experience in hospice, palliative care, or a triage + Proficiency in Epic or Home Care EMR Experience + Strong communication and interpersonal skills to build rapport with patients and families virtually + Ability to work independently and as a part of collaborative remote team **Apply Today!!!** **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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