Job Seekers, Please send resumes to resumes@hireitpeople.com Short Description:
The Functional Architect is responsible for identifying and detailing opportunities for improvement with internal processes, training, and the quality of service.
Complete Description:
Extensive in-state travel with overnight stays to Arkansas courts is required (approximately 75%)Local candidates required.Face-to-face interviews.
The Functional Architect is required to be an expert user in AOC applications provided to the courts and to have a high level of understanding of relevant court business processes.    The Functional Architect is responsible for providing direction and analysis on issues that require escalation.  The Functional Architect is responsible for identifying and detailing opportunities for improvement with internal processes, training, and the quality of service.   The Functional Architect reports to a Business Analyst.  
JOB DUTIES:Produce accurate and complete business process documentation and workflows to use in system configuration, data conversion, training materials, and application supportAnalyze impacts to software applications throughout all phases of projects Work with application developers to translate high-level business requirements into functional and technical specificationsPropose changes to validation tables, code tables, and rule tables Maintain system expertise by participating in testing of training materials, software patches, upgrades, configuration, and data conversion resultsAnalyze the impact of data conversion designs and document process changes that result from data conversionsCreate specification requirements for documents and reports and update change tracking documentation Develop documents and documentation for court useConduct application training sessions and provide support to end users, both in-person and remoteProvide business process information to the training personnel for development of training materials Review training issue logs for impacts to business processes, configuration, security settings, and on-site supportMaintain and troubleshoot training equipment, such as computers, projectors, and other audiovisual devicesBe familiar with agency policy and proceduresExtensive in-state travel with overnight stays to Arkansas courts is required (approximately 75%)Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.Duties involve utilizing automated equipmentOther duties as assignedQUALIFICATIONS:
Education
The formal education of a bachelor’s degree is required.  A bachelor’s degree in Business Administration and a Master of Business Administration or equivalent are preferred. 
Experience
Three years of experience in conducting business analysis is preferred.  Knowledge of Arkansas court processes and understanding the use of technology in court software is highly desirable.  The Functional Architect will have regular contact with elected court officials and court staff, department staff, other state agency/institutions personnel.   As a representative of the AOC, the Functional Architect is expected to maintain a high degree of integrity, decorum, and respect for court personnel at all times.  
Knowledge, Skills, AbilitiesKnowledge of Arkansas court business processes and procedures Knowledge of project management and process improvement methodologiesExcellent oral and written communication skills, including the ability to communicate effectively with court and non-court, legal and non-legal, technical and non-technical personnelExceptional analytical and creative problem solving skillsStrong computer skills with proficiencies in Microsoft Office, Visio, and OutlookAbility to accurately chart existing business processes, provide thorough analysis, and recommend improvements Ability to add and modify system codes to satisfy functional requirements Ability to analyze and evaluate comparative data, graphically represent work flows, and present in front of large groupsAbility to provide classroom training on the use of the applications and provide application support to court end usersAbility to identify gaps and define functional requirements for system usage and reporting of data out of the systemsAbility to effectively multitask, well under pressure, and meet deadlines  Ability to travel in state, often with overnight stays, sometimes on short notice.SkillRequired / DesiredAmountof ExperienceBusiness AnalysisRequired3YearsBusiness Process DocumentationRequired3YearsEnd User TrainingRequired3YearsMultiple Concurrent ProjectsRequired3YearsDevelop Training MaterialRequired2YearsProfeciency with Microsoft Office, Visio, and OutlookRequired3YearsSuperior Presentation Skills  Required  Excellent Communication SkillsRequired  Knowledge of Arkansas Court Business Process & ProceduresHighly desired