About the job

Requires working technical knowledge and expanded conceptual knowledge in the discipline of technology implementation consulting.

Works under a moderate level of guidance and direction.

Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures.

Assists with providing technology solution and integration services through consulting project activities to external clients.

Works with clients to identify technology solutions to meet their business needs, understand system configuration requirements and software specifications.

Contributes to the delivery of consulting services to include project management for implementation, data migration, testing, and client training.

Provides input to product teams for areas of product enhancements.

Contributes to moderately complex aspects of projects.

Assists in the development, maintenance, and support of various systems and tools.

Supports the achievement of goals through own personal efforts.

Key Responsibilities

Business Analysis

Analyze existing risk management practices and recommend improvements.

Develop risk models and use data analytics to forecast potential risks and their impacts on business operations.

Ensure that risk management processes are compliant with relevant regulatory requirements and industry standards.

Stay updated on new regulations, assess their impact on the business, and update risk management frameworks accordingly.

Collate, understand, define and document detailed business requirements for the OneSumX application.

System Analysis

Evaluate the impact of new developments on the application and its data model and contribute to the functional design of the application as well as working closely with the technical team to ensure a clear understanding of those requirements

System Implementation

Lead business requirements activities with client leading to the creation of a configuration.

Perform data mapping and create interface matrix showing how client’s data map the OneSumX data structure.

Support client UAT and hep troubleshoot issues raised

Participate in technical testing following the data migration with the client

Deliver training to client trainers and/or client end-users

System Support

Help resolving functional issues that cannot be resolved by support teams

Use knowledge and technical expertise to advise clients on our standards and/or customized solutions

Project Support

Provide summary in writing of an issue identified by the project

Deliver input to WK Project Manager regarding all project related items for area of work (planning, progress, deliverables, risk & issues, etc.) and participate in customer status meetings.

Write up meeting notes and report following intervention on client site.

Presales

Contribute to pre-sales and marketing activities where needed

Other Responsibilities

Comply with WK policy and support Project Manager in the billing process

Keep up to date with Regulatory solutions and receive adequate training

Assist in the development of team processes and procedures to increase efficiency

Participate in cross border initiatives working with colleagues from other regions

Education

5+ years working in a client-facing or consulting role or other equivalent experience

Bachelor’s Degree or equivalent relevant experience

Essential

Risk Knowledge

Fluent in French (be able to participate in meetings with clients in French, write reports in French)

Ability to travel to France at short notice

Working knowledge and expanded conceptual knowledge related to technology implementation

Personal skills

Motivated and eager to learn

Analytical with an eye for accuracy and quality

Strong team player

Hands-on, problem-solving state of mind

Relishes a challenge, results driven, willing to go the extra mile

Problem-solving abilities

Ability to meet reasonable deadlines