Join our team to build your career in a culture that values innovation, creativity and excellence.

As a Fund Servicing Manger within the Securities Services Operations you are  responsible for establishing and reviewing the controls of the daily operation, ensuring adherence to procedures and policies, and for providing necessary data to senior management and clients.  Communicating ideas and contributing to the development of the department and corporate goals; communicating as needed with fund accounting, the custodian, other areas within the transfer agent and all other related parties; communicating all department and corporate information through the use of regularly scheduled meetings.   

Job Responsibilities:

Ensure accurate and timely transaction processing (account opening, account maintenance, deals/trades processing, pricing, settlement of cash and reporting), review and reporting in accordance with the established work practices and procedures of the Transfer Agency Group. Accurately record money movement and reconciliation of the same in accordance with the established work practices and procedures of the Transfer Agency Group. Carry out Anti-Money laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures of JPMorgan including in-depth industry awareness. Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner, for submission to the Oversight Team. To co-ordinate with the Oversight Team in conjunction with clients and internal stakeholders the quarter and year end process timetable and ensure all items are completed accurately by the deliverable date  Provide support to the Oversight Team through investigation and analysis and provision of relevant data, to resolve client queries  Ad-hoc tasks as directed by the Head of Transfer Agency/Senior Management. Preparation of service level documents and manage day-to-day operations, ensuring complete, timely and accurate submission of all deliverables.

 

Required qualifications, capabilities and skills:

Minimum  7 years relevant Financial Institution (FI) experience .  Minimum 5 years people management experience Solid Interpersonal skills – ability to interact effectively both with individuals & teams, a team player. Excellent English written and oral communication skills; ability to communicate effectively to different styles at all levels  Commitment to provide high standards of quality client service and high proficiency in MS Office Ability to multi-task in the completion of any assigned functions. Analytical and logical skills, sound problem solving ability. Proven ability to enhance and streamline processes, demonstrating a pro-active approach to change. Ability to attain in depth knowledge of the technology and applications used within the business.

Preferred qualifications, capabilities and skills:

Transfer Agent experience is preferred. Comprehensive working knowledge of Transfer Agent administration systems