Lead a team in Global Bank Loan Administration, focusing on client satisfaction and operational excellence in trade booking, settlement, and reconciliations.

Job Summary

As a Fund Services Manager - Vice President within our Bank Loans team, you will be responsible for ensuring client satisfaction through the accurate and timely execution of transactions. You will collaborate with senior leadership to meet team objectives, manage daily operations, and improve processes. Your role will also involve managing credit facilities, addressing client issues, and ensuring the team is aware of tasks and deadlines.

Job Responsibilities

- Ensure accurate and timely booking of Bank Loans transactions; collaborate with leadership on team goals.
- Oversee daily operations, manage credit facilities, and resolve client issues.
- Review team processes, ensure task completion, and communicate instructions effectively.
- Assess new product feasibility and ensure SLA deliverables.
- Adhere to controls, onboard new funds, and conduct cross-team training.
- Hold regular meetings and coordinate with other JPM Fund Services areas.
- Ensure efficient processes and participate in strategy execution.
- Understand NAV delivery and interface with management and clients.
- Proactively identify and resolve issues, maintaining quality and accuracy.
- Exhibit excellent interpersonal and customer service skills.

 Required Qualifications, Capabilities, and Skills 

- Bachelor’s Degree or equivalent experience, with 5 years in operations or related functions.
- Minimum 4 years of management experience.
- Finance-related study or accounting qualification 
- Knowledge of financial data providers (e.g., Bloomberg).
- Strong understanding of investment types and process improvement.
- Effective communication with clients and staff motivation skills.
- Detail-oriented and deadline-focused.