Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals. **JOB RESPONSIBILITIES** + Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures + Confirms authorization to proceed with the service arrangements + Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services + Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs + In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin + Ensures potential pre-need referrals are shared with Family Service Counselors + Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations + Prepares and accurately completes documents and online entries related to services, cremations, maintenance + Assists with general office duties including answering phones and preparing reports as necessary + Assist with the maintenance of vehicles, the facility and property + Receives caskets and other funeral home supplies as well as place into inventory + Ensures refreshments are available (where allowed by law) **MINIMUM REQUIREMENTS** **Education** + High School diploma or equivalent **Experience** + Minimum of 3 years related experience as a Funeral Assistant **Licenses** + Current state/province issued driver’s license with an acceptable driving record **Knowledge, Skills and Abilities** + Basic knowledge of religious and fraternal organizations customs + Knowledge of computers and some software including MS Office Suite required + High level of compassion and integrity + Good communication skills + Problem solving skills + Ability to multi task and set priorities + Detail oriented Compensation: Salary: $17.30/hr. - $22.40/hr. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 93422 Category (Portal Searching): Operations Job Location: US-CA - Atascadero Job Profile ID: F00218 Time Type: Full time Location Name: Chapel Of Roses Mortuary Cemetery and Crematory - Central Coast Personal Care Center