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Role and ResponsibilitiesAssist the Services Manager with answering phone calls, emails, and other clerical tasks.Support Funeral Director and Location Manager in retaining heritage and grow market share through active involvement with community.Interfacing with families and assisting in providing support.Ensure adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and applicable rules.Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits and pension, pre-arrangements for next of kin.Answering phones, preparing reports as necessary and participating in staff meetings.Ability to use technology while meeting with families.Identifies and resolves problems in a timely manner.Skillfully gathers, analyzes and trends data.Interact and connect with families in order to provide supportProduce and maintain service contract filesOther responsibilities as assigned.Qualifications and Education RequirementsHigh school diploma or Equivalent.1-2 years of industry experience.3- 5 years of recent administrative or customer service experience.State Funeral Director License is highly desiredPay range: $21-23Preferred SkillsStrong Computer SkillsExcellent Administrative Skills.Excellent Customer Service Skills.Proficient in Microsoft Office Suite (Word, Excel, Outlook)Ability to operate office equipment such as photocopiers, printers, fax machines, etc.Conveys information clearly and concisely in written and spoken communicationResolves problems and provides solutions to customers in a timely mannerTime management and organizational skillsReliable transportation for occasional errands, local health departments, post office, deliveries, etc. (Mileage reimbursement available)

Postal Code: 89128

Category (Portal Searching): Operations

Job Location: US-NV - Las Vegas