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Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES 

Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families;  ensures proper care and storage of any of these itemsRun errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.Drives Funeral Home vehicles for services and picking up familiesAssist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

Education

High school diploma or equivalent 

Experience

Previous customer service and/or sales experience preferredSpanish-speaking preferred

Certification/Licenses

Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team player

Postal Code: 02720

Category (Portal Searching): Operations

Job Location: US-MA - Fall River