Opportunity: General Manager
HHM Hotels is growing in New York City and as our portfolio expands, we are seeking dynamic General Managers who are ready to lead in one of the world's most exciting and competitive hospitality markets. These opportunities are perfect for proven hotel operations leaders who are eager to take on new challenges, build high-performing teams, and create exceptional guest experiences.
Your Growth Path
Area General Manager - Regional Director of Operations – Vice President of Operations
Your Focuses
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial Performance
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational Excellence
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.Implement best practices to uphold quality and safety standards.Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and Skills
Associate or Bachelor’s Degree in Business, Hospitality or a related field.Previous hotel management experience required.HHM Benefits and Perks
Medical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and IncentivesEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentTechnology Reimbursements
Work Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.Occasional travel required.What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
The compensation range for this role is $130,000.00-$145,000.00 and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with [number] years of relevant experience.
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