Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview As part of a fast-evolving, global industry, Gallagher Benefit Services provides a multitude of exciting career opportunities for talented and driven individuals. Sponsored by our GBS UK Executive Leadership, this 12-month foundational learning programme – Gallagher Rise – will provide everything you need to know about the employee benefits industry and set you up for successful career. This programme is unique in the industry and is set up to compete with the best training programs available across financial services. RISE includes: Both in-person and virtual learning modules led by expert facilitators and subject matter experts A multitude of technical knowledge and wider curriculum of professional, financial and client-facing skills training. Sponsorship by the GBS executive team, and support from a wide network of mentors and peer buddies to support your networking and career development. Opportunities to travel to meet and learn with your class group in major metro locations like our office in the City of London. Full sponsorship and support to achieve professional qualifications. This foundational programme is part of Gallagher’s world class Learning Academy, which supports career development for all our colleagues, from early talent through to senior leadership. How you'll make an impact As a Client Technology Associate you will be immersed in all aspects of client delivery and product development work, including: Supporting clients to ensure the best levels of user experience. Collaborating with internal stakeholders to ensure project timelines are tracked and adhered to Supporting testing and product launches. Utilising feedback to develop training materials, resources, generate ideas, and improve product functionality. Collaborating on product rollouts, webinars, demos, and training sessions. Managing basic customer inquiries, troubleshooting issues, and escalations. Assisting with routine administration duties to support the tracking and resolution of customer issues, client acceptance testing, change requests, testing, and issue reporting. You will also have the opportunity for: Domestic travel, as required Increasing opportunities for client interaction and responsibility as your experience and capabilities evolv, Support for industry qualifications About You Are you the right fit for Gallagher Benefit Services? Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, which is why we are committed to cultivating an inclusive work environment enriched by our people, our clients and the communities in which we work. We create a culture of engagement and respect by demonstrating inclusive behaviours throughout our inclusion networks. We encourage and welcome applications from any educational background from schools and colleges through to university. If you have an appetite to learn and succeed, an ability to build technical knowledge, with a passion for building and maintaining relationships… start your career here at Gallagher with us! Educational Requirements Minimum requirement of 4 in English and Maths Desired Skills and Qualifications Ability to build strong internal and external relationships at all levels of the business Good Microsoft Office skills (Excel, Word and PowerPoint) Desire and drive to take on early responsibility Initiative and an eagerness to drive projects to a successful conclusion Willing and able to act as a team player The Application Process Stage 1: Online application Stage 2: One way interview Stage 3: Assessment Centre Stage 4: Final interview Stage 5: Offers made Start date for the Gallagher Rise Programme will be 30th June 2025. You will be notified on your progress throughout the process.#Rise1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.