Company:

Qualcomm China

Job Area:Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

GENERAL SUMMARY:
Provides technical expertise of software systems through sales presentations, product demonstrations, installation, and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions. Ensures that the application/solution is functioning according to specifications. May provide software development and consultation to prospective users and/or product capability assessment and validation. Assists customers with any questions, issues, debugging, or troubleshooting regarding software systems and applications.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides timely and accurate answers to customer inquiries under the guidance of experienced peers.
Identifies customer problems and brings them to attention of manager and/or project leads.
Shares customer input with others on team regarding modifications to Qualcomm solutions.
Supports root cause analyses on basic customer problems to identify underlying issue.
Supports the debugging of basic issues in customer software systems.
co-work with the customers to optimize the power and reduce leakage currents on customer devices
Interface with handset software developers and Qualcomm engineers to debug failures, enhance test procedures, develop scripts to automate debugging and document various procedures, and debug techniques.
Attends internal project meetings.
Assists on a software module and recommends appropriate modifications and enhancements in light of customer needs under some guidance.
Assists in publishing (e.g., writing, reviewing, and editing) product technical documentation.
Demonstrates Qualcomm products and offerings to customers as instructed by tech leads.
PREFERRED QUALIFICATIONS:
Chinese is home language.
6 - 8 years of experience in the following areas are required:
C programming
Board Support Package development experience
Linux Windows Kernel Drivers programming
Software Integration and debugging on embedded real time operating systems
Experience with ARM processors
Hands on JTAG/TRACE32 experience
Additional qualifications in the following areas are preferred:
Game/Camera Power optimization experience
Power Management Skills on High Level OS like Linux, Android and Windows
Embedded or wireless system software
High level knowledge about hardware.
Strong communication skills, strong interpersonal skills, a self-starter, and strong initiative skills.
Good understanding on CPU/GPU architecture
Good understanding on SoC system architecture
Linux Windows Kernel Programming

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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