Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + Must be familiar with the following concepts (REST/XML API Support; Database administration; Linux Server Administration; Networking protocols; IAAS and SAAS operations and maintenance) + Apply scripting methodologies to automate installation and configuration related tasks. + Deploy, test, and maintain operating system and related gateway software. + Perform root cause analysis and diagnostics on various production systems. + Serve in an on-call rotation for production related incidents and issues. + Troubleshoot and resolve technical issues with little to no supervision. + Implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters. + Identifies opportunities for process improvements and works with team members to implement efficiencies. + Schedules, performs, and monitors system backups and, when necessary, performs data recovery. + Effectively create and maintain relevant systems documentation and user guides. + Work with internal teams to obtain an understanding of the applications the documentation requirement + Help solution and troubleshoot application being on-boarded into production environments + Produce high-quality documentation and emails that meets applicable standards and is appropriate for intended audiences + Work with PM to develop solutions by clearly identifying requirements; understanding system capabilities; suggesting alternative solutions + Interface with client app teams to help troubleshooting efforts **Minimum Qualifications** + Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 2+ years of experience in information technology, systems administration or other IT related field. **Other Job Specific Skills** + Knowledge of Web services and API Technologies (REST, SOAP/XML, JSON) + Knowledge on securing the web APIs data-integrity/confidentiality, basic auth and OAuth 2.0. + Knowledge of Ansible, HA Proxy (or other automation technologies) + Knowledge of API Management concepts & fundamentals + Strong working knowledge of Linux OS + Experience with VMware (VCenter), AWS technologies a plus + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a project participant. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 60500-85104.36 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.