Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

 

Syensqo Job Grade: S14

 

Job Overview and Responsibilities *

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities.  We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation.

Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.

 

Cash Collector is responsible for managing a portfolio of customers and to perform full Cash Collection services for Syensqo third party customers which are located in the region and comply with company policies and procedures

 

This position will report to the Regional Team Leader for Credit,  Collection and Accounts Receivable.

 

Key responsibilities :

Analyzing the customers’ accounts and identifying the payment behavior of the customers Manage day-to-day Chasing and Pre-chasing activities by phone and email to reduce the payment cycle and to ensure that customers respect the payment terms agreed Identifying the reasons blocking the payment and ensuring their resolution to enable the prompt payment, by working in collaboration with different stakeholders Answer customer questions, provide invoice copies and other documentation to facilitate customer payment; Preparing reports to the different Businesses to communicate on overdue status and actions launched (be the preferred contact for every Solvay Business company); Collaborating with different stakeholders (Accounts Receivable, Credit Management , Sales and Customer Service teams) to solve any issues and improve the process performance; Developing and implementing initiatives to improve the process efficiency. Handle disputes including communication to related parties

 

Education and Experience 

University degree (Finance is a plus but other backgrounds are also considered)

 

Skills and behavioral competencies*

Ready to take initiative and results oriented Good telephone communication skills with developed negotiation techniques Ability to follow-up and follow through with multiple tasks  Good verbal and written communication skills  Proficient in Excel SAP knowledge is a plus

 

Language skills

Good level of spoken and written skills in English for all positions.

Good Level of spoken and written capabilities in one or more local languages is mandatory:

Lisbon: French; Italian; English; German + local Portuguese

Curitiba: English; Spanish + local Brazilian

Bangkok: Chinese; Hindi; English + local Thai; Korean: Japanese

 

 

About us

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.