Description: J. Smith Enterprises is seeking energetic, customer-obsessed Guest Services Ambassadors eager to ensure we deliver stellar service. GEL's are the hospitality leaders in the restaurant ensuring service areas are consistently sanitized while setting the stage for helping our guests feel welcomed, cared for, and valued at all times. The ideal candidate will possess a servant's heart and will enjoy engaging families and Kids during school nights and Family Fun Days. We're seeking: Energetic and Helpful people who thrive on engaging customers in genuine dialogue and service. People who take pleasure in working at the fast pace peak shifts and events demand. People interested in satisfying careers with competitive benefits and the opportunity to grow. People like you. If you're interested—and we sure hope you are. Let’s talk— Guest Services Leaders get to: Connect with the Guest + Always + seeking friendly and personable opportunities to understand and respond to your guest's expectations and feelings while fostering a warm and inviting environment. + Maintain a neat and clean environment, and professional appearance, and be knowledgeable bout menu options. Be Authentic + Be yourself engaging guests by being energetic, enthusiastic, and friendly. + Smile and have fun! It's contagious. Put Guests First + Make the Guest your priority with confidence and empowerment to resolve any guest concern. + Greet guests and look for cues on their feelings and seize the opportunity to create feel-good moments. + Assist in order taking and provide table service Support Delivery + Monitor that orders are accurate, our food is high quality, delicious, and delivered fast. + All you'll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in age or older to work as a Crew Member at McDonald's. Additional Info: Along with competitive pay, J. Smith McDonald's employees are eligible for incredible benefits including: Service awards with lots of cash and performance incentives Generous Meal discount Tuition Assistance through Archways to Opportunity See a day in the life of a Guest Experience Lead at McDonald's https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be All you'll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits, and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at a corporate-owned and operated McDonald's restaurant. Additional Info: A job as a Guest Experience Leader at a McDonald’s restaurant gives you the chance to grow your skills and meet great people while earning some outstanding benefits opportunities along the way. Those can include: • Competitive pay • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language • Generous Meal discounts This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform several different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchise is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchise-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_A94A3AA5-832F-4154-AC7E-5C1BBD3F84CE_21335 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.