General Liability Claims Adjuster Location: Memphis TN (hybrid) The General Liability Claims Adjuster is responsible for investigation, loss evaluation, negotiation and settlement of general liability and product liability claims which involve bodily injuries. The Adjuster will determine the scope of investigations, conduct interviews of claimants and witnesses, obtain and review medical records related to the claim, make initial liability determinations, confirm coverage, and set financial reserves based on the probable outcome and cost of claim to reduce exposure to the company. Also responsible for developing strategies with the in-house department and outside counsel to effectively and efficiently resolve litigation. A successful candidate will demonstrate strong customer service skills with the proper business knowledge to make financially responsible decisions for the company. Responsibilities: + Assist the Liability teams with various activities that are related to processing claim correspondence; research inquires and claim handling requests; surveillance; timecards; telematics; employment information; processing checks; preparing subrogation demands and letters; order police reports; assist with new suit assignments; prepare releases and other claim forms and letters. + Maintain a high volume of email request. + Proficiency in Microsoft Office applications. + Excellent oral and written communication skills. + Strong problem-solving and negotiation abilities. + Customer service-oriented mindset. + Effective time management and organizational skills. + Knowledge of Risk Management Information Systems (RMIS) is a plus. Benefits at AutoZone AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options   Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement  Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com