General Maintenance Engineer
Sonesta International Hotels Corporation
Job Description Summary
The Engineer performs general maintenance work during the overnight shift to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.Job Description
Key Job FunctionsMake repairs to hotel air conditioning system (i.e. change or clean filters, clean coils, replace motors, water valves, actuators, heating strips, purge water lines etc.).Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVC-Heating Ventilation and Air Conditioning, electrical, etc.).Take required readings on equipment. Test cooling tower and record readings.Replace and program televisions as needed.Replaced light switches, receptacles, light bulb and fixtures.Perform furniture repair.Replaced and repair pumps.Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc.).Trace and repair all types of water lines.Troubleshoot and repair kitchen equipment.Maintain repair and preventive maintenance records.Perform and maintain work to local, state and Federal codes.Paint designated areas.Repair and finish sheet rock.Repair all types of wall coverings.Repair and program hotel electronic lock system.Perform assignments and specific projects requested by management.Perform all routine building inspection checklists.Fill out Daily Call Log Report and Incident Reports as needed.Clean all work areas after completing job.Maintain all mechanical items in guest rooms and public areas.Receive direction for house calls via radio.Assist other engineers and mechanics with assignments, work as a team.Maintain all grounds and landscaping.Pressure washing as needed.Have a thorough understanding of Sonesta fire alarm procedures and other emergencies.Follow procedures for elevator entrapment.Follow procedures reporting in response to water leak.Follow procedures in response to fire alarm.Have a thorough understanding of Sonesta Hotel rules, regulations and SOPs.Perform assignments and specific projects requested by management.Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and guest’s nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyoneBuild solid relationship with your Colleagues Treat colleagues with respect and dignityOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.Qualifications and Skills
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Must have at least 1 year experience in property maintenance, preferably in a hotel or resort.Track record of delivering exceptional guest or client experienceCommunication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.Strong communication skillsAppropriate professional appearance and demeanorAbility to utilize the following equipment: telephone, pen/pencil, photo-copying machine, all engineering related tools and equipment and cleaning equipment.Ability to work within the interior and exterior of the hotel. May be exposed to extreme heat and cold temperatures.Flexible and long hours sometimes are required.Heavy work – exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to lift, carry, push, pull or otherwise move objects.May be exposed to various hazardous chemicals.Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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