As a General Manager, you will be responsible for the Restaurant’s sales and profitability results through effective people and performance management. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Achieve restaurant unit financial plan, including P&L and inventory management. + Model superior Guest service skills for all staff to follow. + Manage the team to ensure that not only is their job performed properly, but also they are managed in a positive manner that results in a great guest experience. + Build Guest loyalty to ensure repeat guests. + Drive profitability of the restaurant through positive management of food and labor. + Ensure all people and profit systems are utilized on a consistent basis. + Handle Guest concerns “right here and now.” Each Guest transaction must be handled in a way that spreads Johnny Rockets’ reputation in a positive manner. + Ensure the Guest Promise is being followed by every crew member on every shift. + Evaluate the local market to come up with Local Store Marketing/Communications plans to support restaurant sales growth. + Maintain a positive and upbeat attitude toward Guests and team members. This is a service position meaning that you always service either an internal or external customer. SUPERVISORY RESPONSIBILITIES: + Manage subordinate supervisors who supervise up to 20 team members (shift size varies). Responsible for the overall development and evaluation of team members. + Constantly scout and hire great talent; continuously recognize and develop this talent. + Onboarding and training of newly hired team members. + Handle all employee relations issues including discipline and documentation.