About Transdev: Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.To view Transdev's purpose and how we make a difference, follow this link: https://youtu.be/ilO5cv0G4mQ  Overview The General Manager provides a proactive management approach and will have overall responsibility for operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. The salary range for this opportunity is $140,000-165,000.Responsibilities: Proven relationship builder with employees, the client, union partners, and the communityAccording to the contract, sets commercial and operational strategic direction for the business unit team and leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectivesResponsible for identifying and developing business growth opportunitiesResponsible for optimizing the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance managementResponsible for identifying and analyzing KPIs to maintain positive resultsEnsures services are provided within budget and action plans are developed and implemented to improve operational efficienciesResponsible for determining and delivering business unit budgetEnsures compliance with state and federal regulation and compliance with Transdev corporate safety standardsResponsible for all staff management, development, and training in liaison with the corporate team as appropriateEnsures effective environmental compliance and sustainability managementProvides complete and accurate data collection, compilation, analysis, and reportingOther duties as requiredQualifications: Education: Completion of a four (4) year college degree in a relevant field is desirable, although appropriate education obtained through alternative methods will be consideredExperience in Business Administration, Logistics, Transportation, or related field or equivalent business experience preferredField and years of experience required: Minimum of 10 years as a successful General Manager of a project of a similar size and scope, preferred or proven ability to grow and adapt quickly with proven performance and expertise in providing high-quality service to the communityAt least 5 years of experience managing a turnkey ADA paratransit operation with over 100 daily runsLabor relations experienceSkills and Knowledge Required: Knowledge of relevant federal and state employment lawsThorough knowledge of ordinances and regulations underlying the transit operationRequires 3-5 years of recent and relevant direct experience managing all aspects of a para-transit and fixed-route servicePrior experience working with collective bargaining agreementThorough knowledge of the methods of operation of the transit system’s staff and operational departmentsAbility to build solid and maintain strong working relationships with clientsAbility to manage cost control and financial budgetWorking knowledge and proficiency with Microsoft Office SuiteUnderstanding of technology, apps, Wi-Fi, and understanding of transportation technologyStrong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organizationAbility to organize and perform work efficiently, strong attention to detailsAbility to work effectively with union partners, including labor grievances and negotiationsTravel requirement: