Opportunity: General Manager
Hampton Inn Philadelphia Center City - Convention Center is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Your Growth Path
Area General Manager – Regional Director of Operations
Your Focuses
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial Performance
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational Excellence
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.Implement best practices to uphold quality and safety standards.Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and Skills
Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.10 years in operations management or similar leadership role in a hotel.Philadelphia Center City experience is a plus.Hilton experience is a plus.Financial acumen and the ability to develop budgets, and manage financial performance.HHM Hotels Benefits and Perks
Medical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and Incentives24/7 access to TELUS Health, a confidential work-life resource.Educational/Professional DevelopmentTechnology ReimbursementsWork Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.Occasional travel required.What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About UsHHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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