Company Overview Locally owned and operated All American Do It Center supplies high quality lumber and building materials, tools, and hardware supplies for homeowners and contractors. All American has been in business since 1980 because of the quality people we hire and the unmatched services we provide. We want our team members to feel valued so we care about our team members just as we care about our customers. Job Summary All American Do It Center is looking to hire a General Manager. This position is responsible for complete day-to-day operations of the store. Responsible for conducting themselves with the utmost personal integrity and ensure the entire store operates according to All American’s policies and procedures. Responsibilities and Duties + Lead by example in providing excellent customer service. + Instill All American’s culture and values in all team members. + Train and motivate the store sales team to provide exceptional customer service. + Respond immediately to any customer complaints and resolve them quickly. + Maximize store sales and profitability and minimize expenses while ensuring the store is optimally stocked and merchandised. + Drive store sales and profit to exceed budget. + Understand the dynamics that impact the financial performance of the store and remain accountable to results that meet or exceed company objectives. + Control costs and schedule payroll in a manner consistent with All American’s objectives for labor productivity and customer service. + Perform all sales counter functions, point-of-sale functions, and store administrative functions as needed. + Ensure that all inventory movement (sales, returns, transfers, adjustments) is recorded timely and accurately to help detect and prevent shrinkage. + Ensure store and yard personnel accurately receive and properly store merchandise. + Drive a safety first environment and ensure a safe a secure working environment at all times. + Possess strong working knowledge of store security measures and advise team members on company-approved methods of preventing loss and promoting safety. + Provide an enjoyable working environment that is conducive to self-motivation, high productivity, and overall morale. + Ensure an open door environment where team members feel free to report problems and offer ideas to management. + Perform other duties as needed. Qualifications and Skills + Qualifications- Previous Store Management experience preferably Hardware and/or Building Materials experience. + Education Qualifications- Prefer Bachelor's degree in Business Administration, or related field or equivalent work experience + Skills- Sales, problem solver, detail-oriented, excellent customer service skills, outstanding communication and negotiation skills, critical thinking and decision-making skills Benefits and Perks + Full-Time Team Members are eligible for the following benefits: 2 Health Insurance options, Dependent Care FSA and HSA option, 401(k) Plan with Company Match, Dental , Vision, Short-Term Disability, Long-Term Disability, Accident Insurance, and Paid-Time Off. + Additional Perks- All Team Members are eligible for a store discount on purchases and rentals. Powered by JazzHR