The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders, creating memorable experiences, reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results. **Benefits:** • A fun work environment where you can positively influence others. • Flexible schedules (closed on Sundays.) • Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community. • Leadership opportunities to gain real-world management experience to help you reach your professional goals. • Competitive pay. • Discount on meals • Great co-workers! • No late nights! **Responsibilities:** • Serve as a Brand Ambassador for Chicken Salad Chick. • Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs. • Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests. • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service. • Ensure that all products are consistently prepared and served according to CSC standards. • Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment. • Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards. • Create, communicate, implement and follow up on operations and financial action plans. • Control cash and other receipts by adhering to cash handling and reconciliation procedures. • Make employment and termination decisions consistent with Restaurant Management guidelines. • Oversee and ensure that employee performance appraisals are completed on a timely basis. • Create and maintain schedules for team. • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest. • Operationally fill in as needed to ensure guest service standards and efficient operations. • Coach and motivate the Assistant Manager(s) and the team. • Continually strive to develop staff in all areas of managerial and professional development. • Prepare all required paperwork, forms, and reports in an organized and timely manner. • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. • Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures. • Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences. • Take actions to solve and celebrate guest feedback. • Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records. • Identify problems, conduct high-level troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational. • Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations. • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures. • Always adhere to Brand Standards for uniform appearance and personal grooming. **Behavior Characteristics:** • Allocate at least two hours per week to planning • Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members • Combine critical thinking and practical leadership to create a culture of innovation • Effectively coach and give direction • Intentionally and methodically grow and nurture relationships with the staff • Be able to connect with a multicultural team • Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year • Enthusiastically and passionately lead the Kitchen team **Required Knowledge, Skills, and Abilities:** • Excellent written and oral communication skills • Excellent organization skills • Ability to multitask • Working knowledge of back office tools • Ability to quickly learn and master new computer software **Company Introduction** Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.