We’re looking for a GM and People Operations pro for a standout Boston fabrication company in the window treatment niche focused on quality, collaboration, and exemplary customer service. If you’re looking to add efficiency to a business and oversee a team of excellent project managers in a creative niche, this one’s for you! Schedule: 8-5pm, M-F onsite at our South Boston workroom. Compensation: Offer range of $75-90, experience dependent Benefits: + 10 days PTO, accrual based in year 1. + 5 sick days/year. + 10 paid holidays/year. + Parking or public transportation reimbursement + Retirement Savings available through employer. + Roth 401k coming in 2025: available after 90 days A Day in the Life in 4 Parts + People Management: Act as a people manager of project managers. Oversee schedule of work and approve time off requests from staff. Answer staff’s questions on a daily onsite basis. + Account Management: Act as a high level account manager with manufacturers. Become the face of the business for partners and end users. + Process and Time Management: Assist with scheduling on behalf of ownership and oversee fabrication schedules. Act as a manager of each project manager’s projects at a high level, gaining oversight through use of Airtable and ensuring all projects meet tight timeline expectations. Enforce process, innovating for efficiency where needed. + Facilities/Business Management: Provide safety support, facilities management or utility management. Maintain a presence on the workroom floor to observe and increase efficiency. Review and initiate payroll and account payments. Additional Goals and Responsibilities: + Provide reviews, onboarding and training, managing time tracking, oversee project delivery timeline, job costing and time tracking analysis, setup tech, managing office inventory? + Manage productivity and provide feedback to teams, with an eye on process improvement and future innovations. + Improve lead times and clean install rate. Qualified Applicants Have: + A thirst for efficiency and a go-to, figure-it-out factor. + A natural gift for leadership, including the soft skills that need to accompany an assertive problem solving mindset. + Agility with airtable and quickbooks and a desire to add other tech and tooling innovations for efficiency and boosts in people operations + Experience in people operations, facilities management, and HR. + Experience in project management. Ideal Candidates Have: + Experience in fabrication or the window treatment niche. + Are former project managers and/or people managers in the interior design space. Interested and qualified? We can’t wait to talk more! Start a conversation with us by applying today. Behind the Design and its affiliates are equal opportunity employers.   Powered by JazzHR