Job Title:
General Manager
Location:
Compensation:
Worker Type:
Time Type:
Job Description:
Embark on a rewarding career journey with us today as a General Manager!
IMMEDIATELY HIRING!
Enjoy fantastic working hours – from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Joining our team also means instant compensation! Through our collaboration with DailyPay, employees have the freedom to access their earnings whenever they need them. This, complemented by bonus pay, an extensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, program for training certifications, paid vacation days, and swag awards.
Join our team as a General Manager and lead the way in training and supervising our enthusiastic store teammates! In this dynamic role, you'll dive into a variety of tasks to ensure our store operates smoothly and efficiently. From overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards, you'll be at the forefront of our team's success. Plus, you'll have the opportunity to attend or even conduct engaging store safety and policy meetings. As a key player in our team, you'll enjoy a rewarding and impactful role that offers continuous growth and development opportunities.
Team Car Care (TCC) oversees a network close to 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. At Team Car Care, we won't just provide you a uniform, we're dedicated to nurturing your growth and potential by providing top-notch training programs for both technician and management roles. Furthermore, we offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results.
Responsibilities will include, but will not be limited to
Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaintsMaintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc.Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.Troubleshoot and coordinate the on-going maintenance of the POS systemProvide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisalsHold teammates accountable and utilize appropriate teammate performance management techniques when necessaryArrange for employment advertising, interview, and select teammatesMonitor staffing levels and adjust accordingly to maintain labor controlConduct Teammate Orientation meetings if needed at your locationProvide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate direction to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrenceOpen and close the store as necessaryComplete daily, weekly, and monthly paperwork and ship or store paperwork as necessaryMaintain and enforce proper cash controlsPartner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contactedAssist at other locations as directedQualifications
Establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace policyMaintain an Open-Door policy, be approachable and communicate regularly with all team membersFollow up on all issues in a timely mannerConduct staff meetingsHold subordinates accountable, confront unacceptable performance and discipline appropriatelyMeet company goals, providing clear vision / direction / strategy to subordinates and to set the example for attitude, professionalism, and work ethic at the locationStrong work ethic; independently motivated to produce results with limited influence from othersHard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamworkAbility to review, analyze, and interpret information, identify problems, and make decisionsAbility to read, understand, and follow procedures and guidelinesDepending on location, our stores may be open 7 days a week, which may include weekends and some holidaysCommitment to following established safety policies and procedures