Miami Beach, FL, 33140, USA
5 days ago
General Manager
We are a lifestyle brand! If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry. We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year. We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn. PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS : As a General Manager at Pura Vida Miami, your role encompasses a broad spectrum of duties pivotal to the operational success of our brand. The responsibilities outlined in this offer letter serve as a guideline and are inclusive, but not exhaustive: + Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings. + Oversee inventory management, labor allocation, and utilizes financial analysis to optimize restaurant performance. + Handles daily ordering and invoicing at the store level. + Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration. + Ensure strict adherence to food safety regulations. + Uphold and reinforces all Pura Vida procedures and policies at the store level. + Efficiently organizes, schedules, and supervises team member shifts. + Maintain a strong floor presence to oversee and ensure exceptional customer service. + Direct staff while on the floor to ensure smooth operations and address any issues promptly. + Monitor and manage the expo station to guarantee timely and accurate food delivery to customers. + Lead by example in providing exemplary customer service and addressing customer concerns effectively. + Support recruitment, selection, hiring, and talent retention initiatives at the store. + Recruits and develops talented employees, with an eye toward building organizational capacity and bench strength. + Creates an environment that encourages innovation and development. REQUIREMENTS: + 2+ years of management experience in the hospitality/restaurant industry. + College education is preferred, but not required. + Hard-working, enthusiastic leader with strong communication, organizational & problem-solving skills. + Friendly and professional demeanor with strong customer service skills. + Ability to multitask in a fast paced, demanding environment. + Passionate about health and wellness is a bonus. + Must be able to frequently lift and or move up to 50 pounds. + Bilingual proficiency (English and Spanish) is a plus. + Advanced typing/basic knowledge of Excel and POS systems. BENEFITS: + Health & Wellness – Medical, Dental & Vision, and more! + PTO + Discounted Meals + Growth Opportunities
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