General Manager
Pura Vida Miami
We are a lifestyle brand!
If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.
We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.
We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn.
PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS :
As a General Manager at Pura Vida Miami, your role encompasses a broad spectrum of duties pivotal to the operational success of our brand. The responsibilities outlined in this offer letter serve as a guideline and are inclusive, but not exhaustive:
+ Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.
+ Oversee inventory management, labor allocation, and utilizes financial analysis to optimize restaurant performance.
+ Handles daily ordering and invoicing at the store level.
+ Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.
+ Ensure strict adherence to food safety regulations.
+ Uphold and reinforces all Pura Vida procedures and policies at the store level.
+ Efficiently organizes, schedules, and supervises team member shifts.
+ Maintain a strong floor presence to oversee and ensure exceptional customer service.
+ Direct staff while on the floor to ensure smooth operations and address any issues promptly.
+ Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
+ Lead by example in providing exemplary customer service and addressing customer concerns effectively.
+ Support recruitment, selection, hiring, and talent retention initiatives at the store.
+ Recruits and develops talented employees, with an eye toward building organizational capacity and bench strength.
+ Creates an environment that encourages innovation and development.
REQUIREMENTS:
+ 2+ years of management experience in the hospitality/restaurant industry.
+ College education is preferred, but not required.
+ Hard-working, enthusiastic leader with strong communication, organizational & problem-solving skills.
+ Friendly and professional demeanor with strong customer service skills.
+ Ability to multitask in a fast paced, demanding environment.
+ Passionate about health and wellness is a bonus.
+ Must be able to frequently lift and or move up to 50 pounds.
+ Bilingual proficiency (English and Spanish) is a plus.
+ Advanced typing/basic knowledge of Excel and POS systems.
BENEFITS:
+ Health & Wellness – Medical, Dental & Vision, and more!
+ PTO
+ Discounted Meals
+ Growth Opportunities
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