ROCKFORD, IL, 61106, USA
1 day ago
General Manager
This incredible job opportunity is with Bear Family McDonald’s Restaurants and could be perfect for YOU! Learn more about us at www.bearfamilyrestaurants.com. Every great team has one thing in common…an exceptional coach. At Bear Family Restaurants, our head coach has the role of General Manager. Our general managers operate multi-million dollar restaurants and drive the success of the Bear Family brand as the BEST McDonald's restaurants. Pay Rates Starting at: $65000 / year Perks & Benefits + Up to $14,000 annually in Bonus Potential + Paid sick leave + 6 paid holidays + 15-20* paid vacation days each year (*amount depends on tenure) + Laptop, company credit card, manager outings & phone usage allowance + Full-time position + Free meals during your shift + Tuition reimbursement & educational assistance + Opportunities for career advancement + English classes to improve your language skills at no cost + A culture that encourages teamwork and community involvement + Stability in a company that is continuously growing + Medical, dental, and vision insurance available + Same-day pay available through Tapcheck Qualifications + Minimum of 2 years of general manager experience in a fast-paced, high-volume QSR concept or quick casual environment. + Hamburger University diploma is required for any former or relocating McDonald’s general managers. + Experience in driving sales and guest counts, profit and loss, and increasing guest satisfaction. + Ability to teach and train side-by-side with your team to develop your staff - not only are you effective at delegating responsibilities, but you also roll up your sleeves and lead by example to get the job done. + Open availability and flexible scheduling around the needs of the restaurant, including availability on weekdays, nights, and weekends. We operate restaurants 364 days a year and 24 hours a day at some locations. + Demonstrate excellent time management skills and the ability to handle multiple priorities in a fast-paced environment. + P.O.S. and Microsoft Office computer skills including Word and Excel. + Valid driver’s license. Are you looking for like-minded, friendly, enthusiastic, guest-obsessed peers? In our McDonald’s restaurants, we’re passionate about impressing every guest, creating exceptional dining experiences and giving back to the communities that we serve. Joining our family provides you with unique opportunities to achieve your potential. Responsibilities: This role is vital in the restaurant and each day in our restaurants presents unique experiences, and no two days are ever the same, but typically, every day involves the following responsibilities: + Drive sales and guest counts, while also monitoring service times, to give our guests the quick service they expect from our restaurants. + Deliver excellent customer service, and coach and motivate your team to do the same. + Oversee profit and loss by following cash control, maintaining inventory, scheduling labor, reviewing financials, and taking ownership of results. + Motivate, train, and develop outstanding team members. Prepare your team for success by teaching and training everyday operations, while partnering with the operations supervisor for succession planning and talent development. Qualities: To be successful in this position, you’ll need to possess some key qualities including: + Ridiculously strong people skills. People (guests and employees) are the foundation of our business. You will spend 98% of your time serving, coaching, training, inspiring, leading, and developing an amazingly diverse group of PEOPLE. + High standards, the highest standards in the industry. McDonald’s became the most successful restaurant franchise in history because we believe in standards. We live and breathe quality, service, cleanliness, and value because it matters, and it is a huge part of what makes us great. + Aspirations to Impress Every Guest, Every Time. Our guests are our business. A successful general manager will strive to make our guests feel glad they chose to visit one of our McDonald’s restaurants, while also coaching their team to do the same. + High-level communication skills. An ability to communicate professionally, clearly, and in a friendly tone. + Strive for constant improvement. Willing to challenge yourself to learn more and be better every single day. Learning: At Bear Family Restaurants, we are committed to providing training that will help you develop through real-life experiences and learn valuable skills that will guide you toward a successful career and life. Skills that you will learn, practice, and perfect in our restaurants include: + Communication skills that foster positive engagements with our guests + Empowerment that allows you to make important decisions that will impress every guest. + Exposure to different aspects of business management such as sales, marketing, and inventory. + Teamwork. + How to quickly process information to allow you to make decisions in a fast-paced environment. You: We think our family would be a great fit for you if: + You enjoy working in a fast-paced, goal-oriented environment with people who are like you. + You like to be social and engage with many different people, including guests, Bear Family members and people in your community. + You enjoy working both independently to improve your skills and together in a team to achieve goals. + You want to be part of something great and feel that your efforts are making an impact in your community. + You are seeking a job that provides numerous benefits including flexible schedules & financial assistance towards your college tuition. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Requsition ID: PDX_MC_1266C8B4-91CA-4074-822C-E456112A60A2_16802 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
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