A Restaurant Manager is generally responsible for

providing strong, positive leadership to his/her team to deliver great and

friendly guest experiences, operational excellence and for helping to build

profitable top line sales of a single restaurant.

They are responsible for the overall operation of the restaurant according to Dunkin’

standards, franchisee policies and procedures

and in compliance with all applicable laws.

Responsibilities Include:

•         Able to perform all responsibilities of restaurant team members

•         Lead team meetings

•         Deliver training to restaurant team members

•         Ensure Brand standards, recipes and systems are executed

•         Create and maintain a guest focused culture in the restaurant

•         Review guest feedback results and implement action plans to drive improvement

•         Communicates restaurant priorities, goals and results to restaurant team members

•         Execute new product roll-outs including training,

marketing and sampling

•         Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

•         Control costs to help maximize profitability

•         Completion of inventory on a periodic basis as determined by Franchisee

•         Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards

•         Completion of DCP and other vendor orders

•         Conduct self-assessments and corresponding action plans

•         Ensure restaurant budget is met as determined by Franchisee

•         Manages cash over/short in restaurant and ensures team

members are following franchisee’s cash management policies

•         Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:

•         Recruit, hire, onboard and develop restaurant team members

•         Plan, monitor, appraise and review employee performance

•         Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience:

•         Basic computer skills

•         Fluent in spoken and written English

•         Basic math and financial management

•         Previous leadership experience in retail, restaurant or hospitality