Classification: Exempt
Job Summary:
The General Manager is responsible for overseeing all facets of a branch operation. Reports to the Regional Manager.
Essential Functions:
- Overseeing all facets of a branch operation.
- Ensuring that customer service and quality standards are met.
- Staffing and leading supervision.
- Developing and maintaining a team oriented environment.
- Ensuring that financial goals are met.
- Training, motivating and developing a strong team to fuel the branch’s growth and profitability.
- Monitoring merchandise and inventory management.
- Ensuring that all required administrative functions are performed in accordance with policy and in a timely manner.
- Making certain that physical maintenance and safety standards are met.
Additional Functions:
- May work on various projects as assigned by management.
Qualifications:
- Demonstrate exceptional skills in the areas of production, sales and service, with three years staff manager experience within the linen supply or industrial laundry industry.
- Show excellent verbal and written communication skills in English, and superior organizational skills.
- Possess a proven ability to lead, motivate and develop staff.
- Have a valid driver’s license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.
- Exhibit a strong commitment to superior customer service and business growth
- Display enthusiasm and exceptional interpersonal skills.
- Present strong supervisory skills and experience.
- Show successful experience dealing with unions and labor relations.
Education:
- College degree in Business or related field is preferred.
Typical Physical Activity:
- Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.
Typical Environmental Conditions:
- Vehicles on public roads, inside general offices, customer locations, areas of a typical industrial laundry facility, Service Center or depot.
Travel Requirements:
- Regularly, driving by vehicle within a designated branch territory. Occasional travel by plane.