General Manager
Compass Group, North America
Wolfgang Puck Catering
Salary: $105,000 - $115,000
Other Forms of Compensation: Bonus Plan
Pay Grade: 15
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (https://www.youtube.com/watch?v=\_9-oBrENwdQ)
Success on our team starts with our culture:
+ We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
+ A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
+ Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
+ We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
+ We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
+ We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
+ Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
"I can have the best food, but if we don’t have good people, it won’t get you very far."
Job Summary
Wolfgang Puck Catering is seeking a dedicated General Manager to lead our food and hospitality operations at a Corporate Dining Account in San Francisco, CA. This role is pivotal in delivering an exceptional customer experience and involves overseeing multiple outlets, catering operations, and the financial aspects of the account. We are looking for someone who can take full ownership of all facets of the account, ensuring excellence in every area.
Key Responsibilities
+ Coordinate daily operations of the café, catering services, espresso bar, and other outlets.
+ Successfully implement financial processes, including weekly financial reporting for the unit.
+ Foster a collaborative and inclusive team environment.
+ Participate in meetings, reviews, and training programs to engage employees.
+ Ensure adherence to company policies, local, state, and federal laws.
+ Maintain food costs while upholding quality standards.
+ Establish and maintain good rapport with staff, clients, guests, and other departments.
+ Coordinate financial reporting, including sales and P&L reports, annual budgets, and cash handling.
+ Analyze financial data and build trends.
+ Manage purchasing and inventory.
+ Collaborate with chefs on menu planning.
+ Ensure knowledge and implementation of HACCP controls and accurate food storage and use.
Qualifications
+ Bachelor’s degree preferred or equivalent professional experience.
+ 8-10 years in upscale food service, including 6 years in management.
+ Experience in hiring, supervision, evaluation, and succession planning.
+ Proven track record in achieving company goals and compliance.
+ Excellent leadership, organizational skills, and attention to detail.
+ Strong supervisory, scheduling, training, and mentoring skills.
+ Effective problem-solving and conflict management skills.
+ Ability to stay on task and concentrate with constant interruptions.
+ Experience in food purchasing, cost control, and inventory management.
+ Ability to build budgets, flash reports, financial targets, and forecasts.
+ Knowledge of cash handling procedures and reconciliation.
+ Must have knowledge of HACCP controls and accurate food storage and use.
+ Monitor compliance with health and fire regulations.
+ Outstanding business etiquette and client relations.
+ Manages time effectively and prioritizes tasks to meet deadlines.
+ Strong catering experience required.
+ Conformity to the highest standards of personal integrity and ethical behavior.
+ Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint).
+ ServSafe or Department of Health certification a plus.
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Wolfgang Puck Catering maintains a drugfree workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_WPC.pdf) for paid time off benefits information.
Req ID: 1399427
Wolfgang Puck Catering
Michael Abbey
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