With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

The onsite General Manager is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will oversee and support the various departments within the Community Association including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager will interact with and be the liaison among the homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

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Daily responsibilities:

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\n\nImplement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.\nManage a large association staff within multiple departments to include administrative, porter, concierge, security, maintenance, and janitorial.\nAssist with employee hiring, training, supervising, and performance management.\nCreate and manage operating budget, annual budget, and monitor the reserves; review financial reports, Revenue Income, Income Statements, Balance Sheets, Profit and Loss reports and perform variance analysis.\nOversee routine, preventative and capital maintenance projects. Build and manage vendor relationships.\nAssemble board packages, attend, and facilitate board meetings; collaborate with and offer recommendations to members of the Board and Committee members.\nEnsure Condominium guidelines are met and code violations are remedied.\nResponsible for P&L, A/P processing, budget preparation and financial review.\nAct as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.\nWork as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.\n\n Requirements\nAssociates degree required; Bachelor’s degree preferred.\nCMCA required\n5+ years of Community Association experience.\n3+ years of supervisory experience.\nKnowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.\nCustomer service driven, team oriented, and a collaborative spirit.\nStrong Financial Acumen.\nAbility to prioritize and manage multiple projects simultaneously.\nSelf-managed, self-motivated, works proactively, organized, and detailed oriented.\nExcellent communication skills, written and spoken, with knowledge of conflict resolution techniques.\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.