We are looking for a strong General Manager for our QCD Kansas City distribution center located in Riverside, Missouri.
This person will oversee all warehousing, transportation and administration activities. We are looking for a strong leader in who takes pride in developing their people, and one who is a good strategic thinker with strong values.
We have about approximately 60-75 associates.
Established in 2006 as a division of Golden State Foods, Quality Custom Distribution (QCD) provides custom distribution services to iconic customers throughout the United States. With approximately 3,000 associates, QCD is headquartered in Frisco, Texas, is values-based and provides over 17,000 deliveries a week from 25 Distribution Centers strategically located throughout the country. At QCD, it's all about our people. Our teams are creative, passionate and care about innovatively supporting our customers and developing our teams. Whatever you area of expertise, you can be part of a team that's proud of it's history and excited for our growth-filled future.
Job Summary:
The General Manager plans, directs, and coordinates the ordering, warehouse, and distribution activities of a distribution center, with direct support from Regional General Manager, to ensure Customers’ stores obtain required products in a timely manner and in accordance with high standards of customer satisfaction. This location supports an iconic branding serving several hundred QSR's.
Responsibilities
ESSENTIAL FUNCTIONS:
Communicates and coordinates with customers regarding service levels, costs, and other needs to ensure high quality customer service and to enhance GSF’s reputation. (20%)Manages assigned staff, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)Plans, directs, and organizes all phases of product distribution to ensure adequate, timely, and accurate delivery of quality products to Customers’ stores. (15%)Directs various financial activities, including budget preparation, business plans, quarterly financial and operations presentations, annual re-costing meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives. (15%)Develops and implements distribution center policies and procedures (human resources, administrative, safety, regulatory compliance, etc.) to ensure consistency with company-wide policies and to meet established objectives for customer service, safety, and performance. (10%)Directs and coordinates through subordinate management the allocation of facilities, equipment, and staff to optimize the use of company resources and to meet or exceed established performance, profitability, and safety standards and objectives. (10%)Reviews and analyzes inventory practices and procedures and surplus stock to develop improved inventory control methods. (5%)Directs and implements policies and procedures to ensure better-than-industry average safety. (5%)Performs other related and assigned duties as necessary.
LEADERSHIP/MANAGEMENT RESPONSIBILITY
Manage, through subordinate managers, approximately employees. Decisions have a significant financial and strategic impact. Manage critical, highly sensitive external relationships
PERFORMANCE CATEGORIES
Productivity/quality standards: GSF/QCD policies, procedures, and standardsProductivity/quality standards: KPIsProductivity/quality standards: financial performanceBudgetCost containmentEmployee developmentLabor relationsTeamwork within the department and across departmentsProject/assignment standardsCustomer satisfactionSafety standards and procedures: employeesSafety standards and procedures: facility and warehouse equipment Qualifications
MINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification:
Bachelor’s degree in business administration or related field from an accredited college or university
Supply chain and logistics management education a plus.
Experience:
10 or more years of relevant work experience in product distribution center management with experience in all facets of the operations,
Food service experience preferred
Strong customer relationship experience.
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
Management concepts and techniques (E)Inventory control concepts and techniques (E)Customer service concepts and techniques (E)Financial planning and analysis (J)General accounting principles and procedures (J)Human resources policies and procedures (J)Labor relations (J)Restaurant operations (B)Legal environment (B)PC word processing/spreadsheet software (B)Skill and ability to:
Negotiate effectively with vendorsAnalyze and resolve complex problemsWork in a union environmentManage and motivate employees in a team-based environmentInterpret operations anomalies and identify appropriate solutionPrepare and deliver presentations to management, customers, regulatory agencies, and other external organizationsDevelop long-term, high level relationships with customersCommunicate and coordinate effectively with internal and external customers verbally and in writingCommunicate and coordinate effectively with vendors verbally and in writingCommunicate and coordinate effectively with employees verbally and in writingWork effectively in a general business environment, with a focus on high levels of quality and customer serviceTravel via airplane and drive an automobileAct in accordance with GSF’s Values and Creed
Compensation and Benefits:
At GSF, we believe that investing in our associates strengthens our culture and fuels our growth. We care about your well-being, and will support you with the following:
•Paid time off subject to eligibility, including paid leave (in compliance with state and local regulations), vacation, sick, holiday, jury duty, and bereavement.
•Comprehensive benefits package to support our associates and their families, subject to elections and eligibility: Medical, Dental, Vision, 401(k), Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D), Retirement Plan.
•Associate Development via Education Reimbursement and/or Scholarships, virtual courses, or classroom development experiences.
•Compensation package includes base salary, bonus, auto allowance and other benefits.
Location, confirmed job-related skills, education, experience, and relevant training will be considered in setting the actual starting base salary
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs
Software Powered by iCIMS
www.icims.com