Jake’s Sweet Shoppe, home of the famous Unicorn Cotton Candy Taco™ , is on the lookout for a dynamic General Manager to steer our team towards even sweeter success.  Located in downtown Chandler, Jake’s Sweet Shoppe is a beloved destination for those seeking a unique and memorable dessert experience. As the General Manager of Jake's Sweet Shoppe, you're the superhero behind the curtain, ensuring everything runs like a well-oiled machine. Your mission? To oversee the shop's pulse from finances to operations, infuse technology in our processes, lead a vibrant team, and make sure our administrative game is top-notch. You're the glue holding our commitment to outstanding service and unwavering standards together. This role offers a competitive salary, quarterly and annual performance-based incentives, and a chance to be part of a passionate team in a thriving, community-focused business. What You’ll Be Doing: + Be the Go-To Leader: Manage the shop’s operations, making sure everything works smoothly and efficiently. + Make Our Guests Smile: Offer top-notch service that meets Jake’s Sweet Shoppe standards, swiftly handle any guest concerns to guarantee a visit they’ll rave about. + Hit Our Financial Goals: Drive us to meet and beat financial goals by sticking to budgets, boosting sales, and maximizing profits while keeping an eagle eye on expenses. + Quality Is Key: Ensure everything from our treats to our tweets is perfect, sticking to the Jake’s Sweet Shoppe quality checklist. + Keep Us Shining: Oversee the shop’s tidiness, safety, and upkeep because first impressions last. + Build an Awesome Team: Scout, train, and mentor our crew, fostering a culture of growth, positivity, and adherence to our core values. + Guide and Inspire: Offer daily wisdom to the team, underlining the importance of responsibility and top-notch service. + Stocked and Ready: Keep us prepared by managing inventory and supplies for uninterrupted shop operations. + Dot the I’s and Cross the T’s: Handle all paperwork and reports accurately and on time. Tackle any standards slip-ups swiftly. + Spread the Word: Support our marketing whirlwind and pitch in with local strategies to keep the buzz going. + Safety First: Stick to safety protocols like glue, ensuring both the shop and the goodies meet all health and legal standards.  What You Need to Bring to the Table: + A solid track record in running a show smoothly - business operations are your jam. + Killer communication skills and the knack for working well with everyone. + Leadership mojo, with a talent for inspiring and holding the team to high standards. + Organizational wizardry, leadership flair, and the ability to juggle time like a pro. + A head for numbers and a sharp analytical mind. + A history of setting ambitious goals and smashing them. + Problem-solving chops with a keenness for data-driven decisions. + Tech-savvy, with a good grasp of necessary software and tools. + A steadfast commitment to integrity and ethics. + A lively, energetic spirit who believes work can (and should) be fun! What We Offer: + Competitive salary and performance-based incentives.  + Paid time off. + Employee discounts.  + Fun and upbeat work environment. + Casual dress code. + Professional development opportunities. To apply, please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to dsterzinar@jakesbrands.com. The Sweet 1 LLC dba Jake's Sweet Shoppe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR