MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in our Company’s success and making this a great place
to work. We are committed to a workplace where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do; all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.

The General Manager will have full responsibility for the business unit, which includes the financial performance, operations, and sales. They will provide leadership in formulating and implementing strategy for sustainable profitable growth. This Mistras lab is located in Auburn, Massachusetts with operations providing in-house high & low energy X-Ray among other traditional NDT methods (specializing in heavy wall castings) as well as providing field NDT Services (all methods) supporting industries including but not limited to Oil & Gas, Aerospace, Defense, Infrastructure, Power Generation (nuclear & fossil), and Petrochemical.

MAJOR RESPONSIBILITIES/ACTIVITIES:
• Oversee lab operation as a whole.
• Responsible for site visits with employees and customers.
• Support Operations with required manpower and equipment staffing requirements
• Manage, direct and support Project Managers at assigned evergreens.
• Responsible for developing and achieving fiscal budgets.
• Utilization of key performance indicators to increase customer value.
• Approve all lab expenditures.
• In charge of employee retention, review, and individual development.
• Work hand-in-hand with the sales team in identifying strategic targets and pricing strategies.
• Contract review negotiation.
• Works in conjunction with entire staff in order to continue to operate an extremely safe and quality driven
facility.
• Responsible for SOX, Safety, Quality, and Radiation Safety program compliance, and all statutory
compliance.
• Maintaining all business records, including customer and vendor data files.
• Formulating the annual business plan and budget and monitoring adherence.
• Responsible for implementing company policies and protocols and ensuring compliance.
• Accountable for division safety performance.
• Responsible for division Profit and Loss statements and economic performance.
• Responsible for division payroll and accounts payable.

MINIMUM REQUIREMENTS:
• Prior experience in a General Management role is preferred.
• Experience in an industrial, nuclear, petrochemical, refining or utility related environment is required.
• Prior experience in the Nondestructive Testing (NDT) industry is required.
• A strong background in Radiography (X-Ray & Gamma)
• College course work is highly desirable, but not required.
• Effective communicator with the ability to mitigate emotional customer and employee situations.
• Must possess an understanding of MISTRAS’ Advanced Technology offerings.

ESSENTIAL PHYSICAL FUNCTIONS:
• Frequent lifting up to 30 lbs.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be
assigned.

#LI-LS1

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee.  Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative. 

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above.  I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application. 

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company.  Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable):    Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable):    Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled: