As a Generation Application Support Specialist Senior, you will be part of the IT department supporting various business units. The ideal candidate will have strong communication skills, the ability to multitask, and a commitment to continuous improvement, which will align successfully in the organization. **Job Title:** Generation Application Support Specialist Senior **Location: Remote** **Pay Range:** $46 **What's the Job?** + Optimize the value of existing applications and software agreements through effective production, project, and user support. + Manage tasks with AEP IT and promote user experience design concepts. + Partner with application users to understand business processes and lead process redesign using continuous improvement techniques. + Coordinate and support work for application governance, integrations, migrations, enhancements, and maintenance. + Identify and support continuous improvement opportunities for automation and digitization of existing processes. **What's Needed?** + BA/BS in engineering, physical science, computer science, business, or finance with 6 years of related experience, or 8+ years of relevant experience in the utility industry. + Experience with software projects, including migrations, integrations, and data dependencies. + Proficiency in MS Office package (Excel, Visio, Word, and PowerPoint). + Strong communication skills and the ability to effectively engage with all levels of management. + Experience in Agile project methodology or continuous improvement preferred. **What's in it for me?** + Opportunity to work in a dynamic and innovative environment. + Engage with a diverse team committed to continuous improvement. + Contribute to meaningful projects that impact the utility industry. + Develop your skills in a supportive and collaborative setting. + Remote work flexibility to enhance work-life balance. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.