Job Description IMPORTANT NOTE: CANDIDATES WITH A PERMANENT COMPUTER SPECIALIST (SOFTWARE) OR COMPARABLE CIVIL SERVICE TITLE WITH SIMILAR DUTIES/RESPONSIBILITES ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE. The New York City Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work. The Finance Information Technology (FIT) Division is seeking a dynamic individual to serve as an Application Developer for the Business Tax & Collections System (BTCS) which is built on Fast Enterprises GenTax Commercial-Off-The-Shelf Software (COTS). The BTCS system is used for collecting business tax revenue and to support DOF's debt collection related to business tax, and to parking and camera violations, Environmental Control Board (ECB) and Taxi Limousine Commission (TLC) violations. This system supports DOF's dynamic business areas, and it requires upgrades and enhancements to keep pace with changes to the underlying software and the needs of DOF's business tax and enforcement operations. As a GenTax Application Developer you will work with DOF's business and technical stakeholders and with the vendor to configure GenTax software to meet business requirements, test GenTax code configuration, implement and maintain configured code, and provide production support of the GenTax application as part of the system development team. You also will document technical requirements and write any required site-specific component business objects using .NET and C#, configure the application utilizing GenTax developer tools, write SQL queries, build interfaces, and engage in system testing. Tasks and responsibilities will include, but are not limited to the following: - Develop secure solutions to meet the needs of business operations and customers using GenTax software. - Prepare technical documentation to support new or enhanced capability requirements; create detailed technical requirements, designs, and specifications. - Consult with business analysts and product owners to understand business needs, discuss solution options, and develop a plan of approach. - Become a trusted internal consultant capable of playing an active role in determining whether capability gaps require process improvement, system development, or user training/re-training. - Perform configuration and development of system components utilizing Visual Basic.NET, C#, and GenTax developer tools. - Support business stakeholders' reporting and data analysis needs. Configure dynamic in-system reports and data cubes by utilizing GenTax tools and writing SQL queries. - Test developed system components and coordinate with system stakeholders for User Acceptance Testing (UAT). - Review the production job stream daily, re-queue interventions and log system tickets as needed; Coordinate with relevant stakeholder groups as needed including the system vendor to troubleshoot. - Work in close coordination with the vendor, implement quarterly system service packs and periodic sync packs. - Configure and test new system components. Identify, document and report issues. - Keep BTCS Senior Director and all impacted stakeholders apprised of system status, issues, and concerns. Perform risk assessment analysis of potential new system components Qualifications (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project. NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.