Why Join Us?   Be a hero for our rare disease patients   At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.    Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.   If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. Mission:

ultrafocused – Work together to fearlessly uncover new possibilities

Au sein d'une petite équipe vous gérerez les commandes , les marchés hospitaliers ainsi que la relation clients ( services des marchés au sein des hôpitaux et pharmacies hospitalières émettrices des commandes...)

Work Model: 

Core Lab & Ops: This role typically requires that the majority of the work be conducted on-site

Responsibilités:

Marchés Négociés et appels d’offre

Répondre aux Marchés Négociés et appels d’offre selon les directives de la Direction Générale (marchés publics et privés), Répondre aux demandes clients (concernant les demandes de certificats, attestations, fiches de renseignements, tarifs, documents produit...),

Gestion administrative des commandes

Traiter les commandes clients (national ou export), suivre les expéditions et les livraisons Créer un emplacement partagé pour le suivi des commandes et paiements Assurer le suivi de la facturation et la supervision du depot dans chorus pro Suivre les commandes et les livraisons ainsi que le chiffre d'affaires par produit, Gérer avec le distributeur les réclamations concernant le transport, les expéditions, etc. Gérer  avec le distributeur les litiges (livraison..) Gérer les nouveaux clients selon les process du Distributeur et du département Supply Chain EU

Reporting et gestion clients

Assurer le suivi et l'information aux clients Gérer et assurer le développement de la base « Données Client », Gérer les différents tableaux des ventes, analyse et reporting (AAC par indication , AP1 /AP2…). Assurer la mise à jour des divers tableaux de bord (paiements, facturation…) Préparer et suivre les déclarations annuelles des ventes aux Autorités de Sante

Recouvrement :

Assurer le suivi des règlements, des paiements, des avoirs … Effectuer les relances des impayés, Régler les litiges clients selon les directives de la Direction Générale Etablir un tableau de suivi clair pour les différents départements

Profil

De formation Bac +2 minimum, vous justifiez d'une expérience d'au moins 3 ans dans l’industrie pharmaceutique à des fonctions de Gestionnaire ADV et service clients en relation avec différents services en interne. Bonne connaissance des marchés hospitaliers ( MSCNP) Vous êtes très rigoureux(se) et organisé(e). Vous êtes capable de travailler dans un environnement commercial dynamique, vous êtes garant(e) du respect des délais et de la bonne application des process. Vous aimez le travail d'équipe et collaborer au quotidien avec d'autres services en interne. La très bonne maîtrise des outils bureautiques et en particulier d'Excel est indispensable. L’anglais est un atout importantm #LI-CK1    Full Time employees across the globe enjoy a range of benefits, including, but not limited to:   ·         Generous vacation time and public holidays observed by the company ·         Volunteer days ·         Long term incentive and Employee stock purchase plans or equivalent offerings ·         Employee wellbeing benefits ·         Fitness reimbursement ·         Tuition sponsoring ·         Professional development plans   * Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy.   Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation.  Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.