Job Posting Title:
Gift Shop and Gallery Assistant Manager----
Hiring Department:
Lady Bird Johnson Wildflower Center----
Position Open To:
All Applicants----
Weekly Scheduled Hours:
40----
FLSA Status:
Non-Exempt----
Earliest Start Date:
Jan 01, 2025----
Position Duration:
Expected to Continue----
Location:
JOHNSON WILDFLOWER CENTER----
Job Details:
General NotesThe University of Texas at Austin Lady Bird Johnson Wildflower Center is committed to inspiring the conservation of native plants through its public botanic garden and its education, research and outreach programs. Founded by Lady Bird Johnson and Helen Hayes in 1982, the Wildflower Center is the state botanic garden, a community gem, and a national leader in the field of native plant education, sustainable landscapes, land restoration and research. It is home to the largest living collection of Texas native plants in the state, welcomes 240,000 visitors annually, has 16,000 members and reaches more than 2 million people through its website. The Center is focused on improving landscapes, promoting biodiversity, and connecting people with our environment.
The Wildflower Center believes that the “environment is where we all meet,” as Lady Bird Johnson once wisely said. We are a community of people that care for each other, our land and our broader community.
Benefits-eligible Wildflower Center staff members enjoy the robust health, time off and leave, and retirement benefits of The University of Texas at Austin employees. Wildflower Center staff get free parking, a free annual membership, discounts on Center classes and purchases made at the Gift Shop and Gallery and the Wildflower Café, and access to featured events. An inspiring and beautiful work environment with outstanding coworkers awaits you.
Purpose
The ideal candidate for the Assistant Manager position at the Wildflower Center’s newly refurbished Gift Shop and Gallery will bring a wealth of experience and a passion for merchandising to our team. This person will train and assist staff and volunteers, create a calendar of events, work the sales floor, and bring our best-in-class customer service to our guests.
Responsibilities
Merchandise daily shipments onto the sales floor while maintaining high visual merchandising standards. Set the floor for all sales and promotions. Assist Gift Shop manager with floor plans for displays. Assist with inventory control, including data entry, markdowns, markups, transfers, and ordering and receiving shipments. Responsible for ticketing of all merchandise. Lead annual physical year-end inventory. Maintain stockroom and fixtures. Enter markdowns into system through price sheets and promos.
Open and close store. Assist in completing the deposit each night in Counterpoint. Assist with completing the report in DEFINE nightly.
Train, schedule, and manage all volunteers: schedule volunteers on weekly basis to ensure adequate coverage of registers and sales floor. Provide initial training of volunteers, as well as ongoing refreshers. Regularly maintain accurate and up-to-date information on registers and bulletin board. Assist with registers when necessary. Provide projects for clerical and sales volunteers. Send out volunteer correspondence on a regular basis. Coordinate volunteers for receiving. Manage lost and found items and computer submissions. Assist in managing seasonal staff.
Troubleshoot register and/or computer issues with TRCG and Web2Market. Answer customer concerns in the store and through the mail. Ship merchandise sold to customers. Contact companies regarding incorrect shipments. Assist with catalog operations. Produce computer-generated reports. Design, produce, and mail bi-monthly store calendar of events. Print and distribute any informational flyers such as store calendar, bluebonnet planting instructions, Habiturf brochures, etc.
Other duties as assigned.
Required QualificationsBachelor’s degree.
At least 2 years of experience in a team lead/supervisory capacity.
Experience with merchandising and showcasing high visual standards.
Experience working with and troubleshooting point of sale systems.
Willingness to work individually and with a team.
Availability to work evenings and weekends.
High level of organizational skills.
Strong communication and active listening skills.
Demonstrated high level of customer service and hospitality skills.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Experience working at a botanic garden or university setting gift shop.
Experience with UT systems.
Training experience.
Experience with inventory process.
Experience working with volunteers.
Salary Range
$43,680 (firm)
Working ConditionsMay work around standard office conditions.
Repetitive use of a keyboard at a workstation.
Prolonged screen time.
Use of manual dexterity.
Must be able to lift 30 pounds.
May stand for up to 80% of the day.
Will work with boxes and pallets.
Work Shift
Tuesday through Saturday
Evening and weekend work will be required.
Required Materials
Resume/CV
3 work references with their contact information including email address; at least one reference should be from a supervisor.
Letter of interest
Please feel free to combine these documents into one PDF for ease in applying.
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.----
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.----
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]----
Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.