**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. **About Global Supply Management** Global Supply Management (GSM) is responsible for helping Amex maximize the purchasing power of over $8B of third party spend. We provide strategic consultation to the business and provide end to end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM together with our business partners manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves and revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring an optimal user experience for Amex employees and suppliers. **Position Summary:** Global Supply Management (GSM) is responsible for helping American Express maximize its purchasing power, of which over $3B is within the marketing and promotions (M&P) category. The Global Agency Relations team is responsible for bringing the best expertise, quality, and innovations to American Express through our third-party marketing relationships. In proactively managing our strategy and relationships with agencies and partners, we ensure the best partner talent and performance and improve the value of our marketing investments. **Your Mission:** The Global Agency Relations Program Manager will both lead and support core operational workstreams that enable marketing partners across the enterprise to work efficiently, effectively, and compliantly with our agencies. Work will include a wide range of functions, including, but not limited to, agency relationship management, agency compliance, and business unit support. **Responsibilities, at a high level, will include:** + Support ongoing management of our global marketing agency roster (100 agencies) + Establish deep, productive relationships with our most strategic agency partners including principal agencies + Inform the overall agency strategy and leverage marketplace knowledge to further strategy and selection of best-in-class agency talent + Communicate to and consult with internal teams across the organization to understand their marketing needs and to help them make sound agency selection decisions + Educate marketers on agency policy and compliance; develop and provide training when appropriate + Develop and share content with global marketers on best practices for agency management + Lead the annual agency evaluations process including BU accrual and agency bonusing process + Provide ongoing management of agency selection platform + Consulting with select agency partners on day-to-day business management issues **Required Skills:** + 5 plus years of experience in Agency or Marketing. + Strategic Thinker – strategic and creative thinker who likes to solve business and operational problems and identify clear action plans and drive resolution + Customer Focus – customer-first mindset with knowledge of procurement/sourcing process + Strong Collaborator – collaborative partner with strong cross-functional leadership and influence management skills with global experience + Excellent Communicator – excellent oral and written communication skills with comfort presenting ideas to leaders at all levels + Agency Management – strong general manager, including strategic thinking, financial acumen, and negotiation skills with a deep understanding of market opportunities and broader business issues; experience in marketing and promotions or consulting a plus. + Analytical – results-driven mindset with the ability to synthesize data into actionable insights and strategic recommendations while balancing multiple priorities + Comfort with white space – ability to navigate white space and bring structure + Adaptable – ability to manage day-to-day business priorities along with long-term strategic deliverables with a positive attitude and the flexibility to deal with ambiguity and rapid change **Qualifications** Salary Range: $80,000.00 to $155,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Finance **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 24024018